Max Pham Email & Phone Number

Santa Clara, CA, US

Santa Clara, CA, US

Role: Inbound Product Management (Impact Product)- Iterative approach to achieve our roadmap product strategy for Impact Digital Experience in ServiceNow’s Commercial and Regulated environments to help enable ServiceNow to grow to $10B+- Exceeded or ACV KPI goals by 110%- Part of the PM Leadership Team in defining our digital experience 2-3 year roadmap.

Santa Clara, CA, US

Role: PM Leader- Delivering end-to-end product lifecycle (Idea Conception to production) including delivering the new Now Learning (LMS) and experienced with end-to-end product lifecycle (Idea Conception to production)- Established the Demand Process for guiding business stakeholders through prioritization and roadmapping - Lead multiple teams by enabling.

Santa Clara, CA, US

Role: Manager - Hired and mentored a diverse team of high-performance full-stack service now developers ( 7+ software engineers)- Executed team strategy to transform the Solution Consulting IT Team into a lean, agile-driven environment in order to align and deliver key Solution Consulting business initiatives such as SC Hub, SC University, and SC Cloudlabs.

Role: Value Driver - Led a leadership transformation to increase accountability, role clarity, and employee empowerment- Developed new profitable business services following the Lean Startup methodology- Grew businesses and value through iterative product development- Coached other business units and teams on building good practices for rapid product.

South Puget South Community College Technology Advisory Committee MemberJune 2015 - Jun 2017- Attended semi-annual meetings to advise and provide information to upcoming technology curriculums for students entering the field of software development, database management, and infrastructure services.- Offered input on promoting the latest technology market.

Role: Solutions Architect, Servicenow Full-Stack Platform Developer, Drupal Developer, Angular JS Developer- Implemented custom applications for Customer Research & Discovery, Decision Package for State IT - Funding Package tracking on ServiceNow Platform, utilizing REST API. - Implemented the new Washington Business One-Stop system for driving small.

Role: Application Architect- Created platform standards for multi-tiered applications (UX, business layer, data access layer, data processing layer, etc.)- Ensured existing and new application development adheres to the organization’s business strategy and technology infrastructure.- Discovery, designed, and executed agency migration plan to modernize and.

Role: Full-Stack Java Developer and ServiceNow Platform Developer- Implemented Java REST services using Enunciate and Jersey Framework. - Implemented ESRI web mapping services using ESRI 3.0 for Salmonscape project. - Implemented API REST services application for Salmon Reporting Engine (SCORE) project utilizing data.wa.gov for publishing and jQuery to.

Role: Full-Stack Java Developer - Implemented and maintained ADSA’s core enterprise thick-client CARE systems for recording and synchronizing patient and patient care with health providers throughout the state.Technologies: JWT, Java Swing, sybase, MS SQL

Role: Convention Chair, Creative Director- Launched and marketed the first convention of its kind, to celebrate Japanese street fashion and Japanese ball-jointed dolls.- Hosted for the first time in the US, Baby The Stars Shine Bright Fashion Designer from Japan, Uehara Kumiko. The world’s top designer of the Japanese Gothic Lolita world.- Lead a highly.

Olympia, WA, US

Roles included: Full-Stack Java Applications developer (Web, Swing, JWT),.Net C# Full-Stack developer, Project Architect/Manager, Lead Project Developer, Business Analyst, and QA specialist for various state agencies. Technologies utilized: MS SQL, php, Java (Applets, Javabenas, Swing,.NET C# and VB.NET, JSP/Servlet, Struts, Spring), javascript, Tomcat.

Role: Program Director (2004)- Created new opportunities to provide value or our attendees including launching the first anime convention’s Masquerade Ball that was copied and replicated by larger Anime conventions the following year.- Created marketing promotional materials for educating the public on Japanese Anime and culture.Role: Convention Chair.

Graduate Foster School Of Business - Executive Mba Program, Business Administration And Management, General

Bachelor Of Applied Science (B.A.Sc.), Computer Science

Bachelor Of Applied Science (B.A.Sc.), Psychology

Bachelor'S Degree, Drama And Dramatics/Theatre Arts, General