Max Piner Email & Phone Number

Anaheim, CA, US

• Manage all aspects of game scheduling and operations for youth basketball tournaments and leagues (up to 400 teams per tournament)
• Personal outreach to basketball coaches via cold calling and emails to expand number of teams in leagues and tournaments
• Manage facility, ensuring prompt start times for youth basketball programs and serving as primary point of contact for customer service related concerns
• Coordinate all staffing for day-to-day operations and events

• Work with appropriate constituents to determine KPIs around event sales, customer information, ticketing, and operations-related data
• Design and build tableau dashboards for current and historical event data; summarize trends and insights for distribution and present to internal staff
• Develop and maintain customer analytics information to analyze purchasing behavior
• Responsible for all profit/loss statements from all tournaments and camps hosted by Grassroots 365

San Francisco, California, US

• 550+ hours of hands-on curriculum with 1:1 industry expert mentor oversight
• Completion of 2 in-depth capstone projects
• Mastered skills in Microsoft Excel, financial analysis, Power BI, Tableau, SQL, Python, and data visualization

Anaheim, California, US

• Provide quotation for luxury bus services to 10 to 15 customers per day via phone and email requests
• Serve as primary point of contact for charter customers regarding coordination of details for trips
• Maintain and build business for 5 accounts worth a minimum of $20,000 each

Long Beach, CA, US

• Interact with 80-100 fans per game in a customer service role at marketing booth
• Carry out in-game sponsorship activation for sponsors such as Jet Blue and Domino's Pizza
• Work with marketing to team to come up with creative ideas regarding sponsorship activation during soccer, basketball, and baseball games

Carson, CA, US

• Obtain demographic information for marketing department to enhance sales leads
• Assist fans at customer service booth during home games regarding ticket sale inquiries
• Attend off-site events to promote Galaxy ticket sale initiatives

Longarone, Belluno, IT

• Generated an average of $600 per week in additional revenue through up-selling wholesale eyeglass frames
• Receive 80 to 100 incoming calls per day
• Assist sales representatives with meeting their monthly sales goals

Data Analytics

Master'S Of Arts, Sport Management

Business Administration, Marketing Emphasis