* Documented system configurations, mappings, and processes to ensure clear and organized documentation.* Supported system users by educating employees on troubleshooting techniques and problem-solving protocols.* Maintained the stability, integrity, and efficient operation of information systems that supported organizational functions.* Co-wrote specifications for the design of a cutting-edge component placement robot, contributing to its successful development.* Developed… Show more * Documented system configurations, mappings, and processes to ensure clear and organized documentation.* Supported system users by educating employees on troubleshooting techniques and problem-solving protocols.* Maintained the stability, integrity, and efficient operation of information systems that supported organizational functions.* Co-wrote specifications for the design of a cutting-edge component placement robot, contributing to its successful development.* Developed firmware for the placement robot using ACS Motion Control, enhancing its performance and functionality.* Created software interfaces for the placement robot, serving as a human-machine interface (HMI) during development and post-implementation.* Analyzed diagnostic data across multiple axes of motion to optimize speed, accuracy, and repeatability, improving overall efficiency.* Collaborated remotely with offshore partners to validate hardware and participated in Site Acceptance Tests (SAT) and Factory Acceptance Tests (FAT) for successful project completion. Show less

* Proficient in software development for both Windows and Linux platforms, leveraging expertise in various programming languages and frameworks.* Developed firmware for multiple microcontroller platforms including PSoC, STM32, Atmel, and ARM, enhancing system performance and functionality.* Conducted calibration and preventive maintenance activities to ensure optimal operation and longevity of systems.* Contributed to the RMA (Return Merchandise Authorization) and CAR (Corrective… Show more * Proficient in software development for both Windows and Linux platforms, leveraging expertise in various programming languages and frameworks.* Developed firmware for multiple microcontroller platforms including PSoC, STM32, Atmel, and ARM, enhancing system performance and functionality.* Conducted calibration and preventive maintenance activities to ensure optimal operation and longevity of systems.* Contributed to the RMA (Return Merchandise Authorization) and CAR (Corrective Action Request) teams, identifying and resolving issues to improve product quality and customer satisfaction.* Provided exceptional technical support to customers through various channels, including phone, email, and chat, ensuring prompt resolution of technical issues.* Collaborated as an engineering liaison between the hardware design review team and production, facilitating smooth transitions and efficient manufacturing processes. Show less

* Teaching both Associate and Bachelor level electronics and engineering classes.* Worked with students to foster problem-solving and engineering skills* Helped students choose and implement their year-end capstone projects

* Expertise in developing data management software solutions, specializing in both database and front-end development. Proficient in designing and implementing robust and scalable systems to meet complex data management requirements.* Analyzed system requirements as a systems analyst, identifying gaps and proposing innovative solutions to improve system performance, reliability, and security.* Administered databases, ensuring efficient data storage, retrieval, and integrity. Implemented… Show more * Expertise in developing data management software solutions, specializing in both database and front-end development. Proficient in designing and implementing robust and scalable systems to meet complex data management requirements.* Analyzed system requirements as a systems analyst, identifying gaps and proposing innovative solutions to improve system performance, reliability, and security.* Administered databases, ensuring efficient data storage, retrieval, and integrity. Implemented security measures and optimized database performance for optimal system functionality.* Led data management initiatives, overseeing the design, implementation, and maintenance of data management strategies, including data governance, data quality, and data lifecycle management.* Developed software solutions for database and front-end applications, leveraging a diverse skill set in programming languages and frameworks to create intuitive and user-friendly interfaces. Show less

Worked with incoming callers to both troubleshoot credit card terminal issues and also answer questions regarding monthly statements

* Stabilized the internal network of the central office located in Ephrata, WA.* Created and managed VPNs for all locations including the central office in Ephrata, WA and the company's additional locations in Mattawa, Othello, and Ephrata.* Implemented and maintained the company’s 5 servers including VPN, Email, File Share, Print Server, Remote Access, Group Policy, and Directory Services

Worked with Visual Basic to create a modular program. The program's original purpose was to act as coordinator instructing ESL students. The program was then modified to accommodate any course that uses audio, video, and text to portray associate content.