Max Roe Email & Phone Number

• I have sole responsibility for organising and implementing sold out shows throughout Northern England and Scotland
• I gained crucial financial management skills and utilised social media effectively to promote events - multiple events sold out and overall profit stands at £3000
• I formed strong working relationships with various stakeholders, including artists and record labels
• I ensured events complied to health and safety regulations

Leeds, England, United Kingdom

• Yorkshire HousingCustomer Experience Adviser (April 2021 – September 2021)
• Managing repair orders with our external contractors
• Advising the customer how to deal with complex social issues within their neighbourhood and working closely with other sections of the business to ensure that our customers have a positive living environment
• Ensuring that safeguarding procedures are met for our vulnerable customers.

Leeds, United Kingdom

• I joined Yorkshire Energy as a customer service adviser. I was quickly promoted to the position of Subject Matter Expert within the operations team. In this role I took a hands-on approach to solve account.
• As a Subject Matter Expert specialising in complaint resolution, I take ownership of the complaints that are escalated to me and deliver an end to end experience for the customer, managing customer expectations and.
• A key member of the “Smart team”, responsible for overseeing the implementation and installation of smart meters across our customer base. This project allowed me to confidently convey our expectations with.
• Over the COVID-19 pandemic I was part of the core team who worked throughout. This required me to be adaptable and resilient whilst working remotely with reduced staff. As a part of the core team, I was responsible for.
• I started the office “Green Team”, where I instigated and built a brand partnership with environmental charity Hubbub, curating a series of office based to encourage environmental awareness within the workplace.