Responsible for managing and driving end user & platform product deliverables for the following platforms that contribute 15% of annual sales revenue:1) digital services2) third party sales channel3) drop-shipping4) warranties/services- Transform product vision and goals into product roadmap and deliverables (and make sure they are aligned with company's vision)- Prioritize, scope, define, and manage requirements for platform product deliverables- Coordinate with all stakeholders to ensure the methodology and rationale behind key decisions are clearly understood and accepted- Negotiate disagreements and develop consensus- Manage and drive the product enhancements across multiple internal systems- Manage and drive cross-department coordination and communication for product deliverables- Represent as the product expert- Analyze and research industry trends, technology trends, and competitors- Mentor Business Systems Analyst in researching, eliciting, documenting product requirements and developing functional specificationsKey Accomplishments:- Developed and drove the following for Newegg Digital Services platform resulting in $7M in annual sales revenue: - 3rd party digital gift cards integration with industry leading distributor - Newegg Digital Subscription - Newegg Digital Library- Managed and drove Newegg and 3rd Party Physical Gift Card resulting in $2M in annual sales revenue

Lead Business Systems Analyst responsible for all EDI related projects, digital distribution platform development, and data integrations:- Manage integration between Newegg and its trading partners- Elicit,analyze, and document business/functional requirements- Improve, maintain, and troubleshoot systems related to EDI and digital distribution- Analyze and design the cleansing/transformation/loading rules for data integration with -content providers to enrich products- Troubleshoot & resolve emergent issues and provide post-implementation support to 100+ trading partners and internal business usersKey Accomplishments:- Managed and integrated with 6 major carriers and 100+ trading partners into Newegg’s supply chain using EDI- Developed a dashboard with issue management functions that centralizes all essential information for Newegg’s drop shipping operation team to manage vendors’ performances and issues occurred EDI transactions efficiently- Developed a web-based solution for less sophisticated drop shipping partners to integrate into Newegg’s supply chain- Revamped drop shipping order processing logic to reduce the freight cost and cancellation ratio- Developed EDI integration process that decreased the average integration time by 30%- Developed digital services platform that allows new trading partner to be integrated less than 2 weeks- Managed and integrated with Microsoft, Adobe, Intuit, Symantec, and Akamai into digital services platform- Managed and implemented the data (content) integrations for Office Supplies, DVD, Books, Music, Auto Parts, and Home Improvements categories