Max Silverbrook Email and Phone Number
Max Silverbrook work email
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Max Silverbrook personal email
I'm an experienced Research and Design Director (10+ years) skilled at translating insights into impactful health and business outcomes. My expertise lies in integrating technology, design, and behavioral science, leading cross-functional teams to create solutions that empower better decision-making. I’m passionate about advancing value-based healthcare and inspired by innovation in digital health, patient-engagement, and brain-computer interfaces.At Thomson Reuters, I lead CX measurement across 30 products, blending data-driven strategies with a human-centric approach to improve product strategy. Previously at Ayogo, I led the R&D of a patient support platform, built to engage patients, and identify and overcome the psychosocial barriers faced along care journeys.My career spans diverse sectors, working with Fortune 500 companies to startups and NPOs, always with a focus on creating shared value that resonates with both businesses and their users. I champion Design Thinking and building learning systems to ensure solutions not only meet but anticipate and adapt to a diversity of user needs.
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Principal, Product StrategyThomson Reuters Apr 2024 - PresentToronto, Ontario, Canada -
Lead User Experience ResearcherThomson Reuters Jun 2022 - Apr 2024Toronto, Ontario, CanadaLeading CX measurement strategy at Thomson Reuters. I drive the definition and measurement of user needs for critical customer journeys across 30+ products. As a top priority within the Design Organization, the Customer Experience Outcome (CXO) program contributes to our transition into a platform company with a strong culture of learning emphasized by cross-team collaboration, data-informed decisions, and human-centered design.I shape our CXO program vision, establish measurement frameworks, and design streamlined processes to support our team of UX Researchers, Product Analysts, and Designers and Product Managers in the end-to-end measurement journey. I effectively communicate this vision to executives and product teams for alignment and support. By coaching teams and providing toolkits and templates (e.g, jobs-to-be-done (JTBD), success metrics, benchmarking) I have helped teams to define and measure key JTBDs in a centralized dashboard, empowering data-informed product and design decisions.
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PartnerBad Design May 2019 - PresentToronto, Ontario, CanadaWe improve behaviour and decision (BaD) design through a deep understanding of human behaviour. We are a team of experts in human behaviour with backgrounds in behavioural economics, social psychology, data science, and neuroscience. Our mission is to apply insights and methods from behavioural science to support better decision making, improve services, and deliver measurable business results. We work alongside our partners to promote a culture of empirical thinking and experimentation while building relevant, timely, and needs-based solutions.
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Director, Research And DesignAyogo Health Inc. Apr 2021 - Jun 2022
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Behavioral Design LeadAyogo Health Inc. Jun 2020 - Apr 2021At Ayogo, we activate, engage and empower patients faced with challenging healthcare transitions. Ayogo's highly-scalable behavioral support platform creates value for innovative life sciences companies by helping their patients successfully transition on to therapy. Our "dynamic tailoring" technology allows us to ensure the support we provide is personal, relevant, and timely, and based on each patient's unique psychosocial context.Ayogo’s twice named among the 100 most innovative mHealth companies globally.
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Senior Design ResearcherBridgeable Sep 2018 - Dec 2019 -
Design ResearcherBridgeable Dec 2017 - Sep 2018Toronto, Canada Area
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Behavioural Scientist And Business StrategistFeedback App Jul 2017 - Jan 2018Toronto, Canada AreaFeedback is a mobile platform that uses dynamic pricing to drive off-peak traffic and reduce food waste at restaurants.www.feedbackapp.ca -
Masters StudentWestern University Aug 2015 - Jul 2017London, Canada AreaResearch-based Master's applying simultaneous EEG/fMRI and behavioural testing to investigate executive function and assess consciousness during sleep.Supervisors: Dr. Adrian Owen and Dr. Lorina Naci. Thesis: A Naturalistic Paradigm to Probe Conscious Information Processing During Sleep -
Project CoordinatorOntario Hiv Treatment Network Jan 2015 - Aug 2015Toronto, CanadaManaged two behavioural studies at St. Michaels Hospital including a neuroplasticity-based web training program and a mindfulness-based cognitive therapy (MBCT) intervention, scored and analyzed neuropsychological test data, and conducted systematic reviews on the effects of HIV infection, housing, and aging on cognition. -
Research Assistant - Mental Health And Neuroaids InitiativesOntario Hiv Treatment Network May 2012 - Dec 2014Toronto, Canada
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ResearcherThe Hospital For Sick Children Jul 2009 - Aug 2011Department Of Urology
Max Silverbrook Skills
Max Silverbrook Education Details
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Neuroscience
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Life Sciences
Frequently Asked Questions about Max Silverbrook
What company does Max Silverbrook work for?
Max Silverbrook works for Thomson Reuters
What is Max Silverbrook's role at the current company?
Max Silverbrook's current role is Driving data-informed product strategy | Applied Behavioural Scientist.
What is Max Silverbrook's email address?
Max Silverbrook's email address is ma****@****ogo.com
What schools did Max Silverbrook attend?
Max Silverbrook attended Western University, Queen's University.
What are some of Max Silverbrook's interests?
Max Silverbrook has interest in Arts And Culture, Health.
What skills is Max Silverbrook known for?
Max Silverbrook has skills like Qualitative Research, Data Analysis, Leadership, Literature Reviews, Spss, Statistics, Public Health, Powerpoint, Critical Thinking, Microsoft Excel, Statistical Data Analysis, Adobe Creative Suite.
Who are Max Silverbrook's colleagues?
Max Silverbrook's colleagues are Michael Farmer, Candice Ro, Deepthi Reddy, Kelly Gowans, Tyahnna Ali, Noah Lee, Karen Lobo.
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