- Act as primary point of contact for clients, keeping them apprised of all project developments - while maintaining stellar client satisfaction. - Build effective partnerships with other internal teams to move project through all phases of the development process. - Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies - Establish baseline requirements and manage change control throughout the development process. - Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform. - Manage ongoing reporting of project health and profitability to internal and external stakeholders. - Conduct end- user training. Understand the functional business process across the entire organization. - Assist with project planning, scoping and management. - Participate in and/or lead training and mentoring efforts of project team members in areas of identified expertise. - Lead internal initiatives and projects that enhance delivery capability.

-Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction.-Build effective partnerships with other internal teams to move project through all phases of the development process. - Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies - Establish baseline requirements and manage change control throughout the development process. - Act as subject matter expert on client clinical study protocol and the transfer of study requirements into the endpoint PULSE platform.- Manage ongoing reporting of project health and profitability to internal and external stakeholders. Conduct end- user training.

- Conduct engagements focused on ERP, Project Management, Application Lifecycle Management, Application Development and CRM Engagements - Deliver software selection advice, gap analyses, roadmaps, RFP support and overall assessments - Leverage personal expertise and industry research to guide clients through complex challenges and transformations Conduct documentation review, requirements gathering, and qualitative interviews to build foundation for deliverables with a heavy focus on client facing work - Build deliverables with strong research-based recommendations- Take leads from Sales Team to cultivate and develop opportunities for engagements, including building pricing models, pitch decks, and statements of work- Manage other team members such as analysts and other consultants, in addition to serving as a primary point of contact for client engagement- Prepare and conduct projects in accordance to scope, timeline, and budget through effective client communication and proper risk management