working with government bodies in forums looking at legal issueshelping with advice and enforcement

Equality and Diversity, social inclusion, facilitator, Project coordinator,events, Funding, Network and engagement,Policies,Problem solving. mini bus , Ladies football team, community, disability team, events

working in the community, helping to engage with residents and set projects for the benefit of this estate. planning events and marshalling helping to train and advise on policies Look at outcomes and help with H &S

Supervising,managing,banking,training customer service administrator

Representing vulnerable adults and assisting them to communicate with official organisations. Assisting them to understand their Rights and helping them at Tribunals

My key skills at Argos diversified from being van delivery supervisor and customer service assistant to stockroom assistant. While I was in charge of van deliveries at the Milton Keynes store, it was the best van delivery service in the company for eight consecutive years. I was also charged with training of new staff and investigating accidents to staff and vehicles. Part of my responsibilities was to make sure that all vehicles were serviced and MOT. . As van delivery supervisor working with Head office and local police on undercover operations involving fraud. Also part of my duties was to plan and monitor new services attached to the van delivery service. Customer service trained and focused to deal with customers face to face in there home and to install televisions and videos, to investigate customer's claims of damaged goods. In total I have fourteen years experience in customer service. I have also represented team members at grievances and disciplinary hearings with both management and Human Resources. I also investigated loss of stock and management. While a stockroom assistant I trained new staff in Health and Safety and general duties. Plan and implemented changes to the stockroom for catalogue launch. I completed appropriate paperwork and writing reports on operational matters. Redundancy

I worked as a mechanic responsible for brake systems this included rebuilding and replacing. This expanded into engine tuning and Pre delivery inspections of new cars, Parts ordering and customer service. A key responsibility was to check vehicles for dangerous faults and write a report, then talk to the customer explaining the fault and costing the repair.