Max Stewart

Max Stewart Email and Phone Number

Enterprise SaaS Customer Success Manager | Client Retention | Strategic Accounts | Localization & Translation | Mentor @ Smartling
Max Stewart's Location
Chicago, Illinois, United States, United States
Max Stewart's Contact Details
About Max Stewart

Hi, I'm Max. I've spent my career in SaaS customer success, tech sales, renewals, and marketing serving SMBs, mid-size organizations, and Fortune 500 companies. When your job title includes the word "Success," you tend to think about it a lot. How have I achieved it for myself and my clients?The bulk of my recent experience is in enterprise Client Success: delivering consistent value to the C-Suite. I deliver value to stakeholders at all levels, I manage big projects, and I give credit where it's due. I won an award in 2023 for my work in Customer Success for building bridges and "living the 10x mentality." I'm always striving to be the voice of the client within the company, championing the company’s value in every interaction. I believe in communication, collaboration, and consistency.My years in the digital to SaaS to adtech to SEO journey have taught me that accurate data, effective communication, the right stakeholders, and strong personal connections will deliver the wins we all need. I do NOT want to talk to my clients about the weather; I want to talk about their greatest needs and build a plan to reach their goals together.Based in Chicago, I'm a Peloton enthusiast, a die-hard Cubs fan and a very average guitar player. I enjoy my city the best, but love to travel, run, see live music, and attend the theatre. If the fit is right, let’s win together.Please contact maxwellstewart (at) gmail or by phone.Want to know what I learned at the jobs that aren't on my resume?https://culpwrit.com/2024/03/25/what-i-learned-at-jobs-that-arent-on-my-resume/

Max Stewart's Current Company Details
Smartling

Smartling

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Enterprise SaaS Customer Success Manager | Client Retention | Strategic Accounts | Localization & Translation | Mentor
Max Stewart Work Experience Details
  • Smartling
    Customer Success Manager
    Smartling Jul 2024 - Present
    New York, Ny, Us
    Smartling is an industry leader in translation and localization for some of the world's largest companies.
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  • Seoclarity
    Senior Customer Success Manager
    Seoclarity Mar 2020 - Jun 2023
    Chicago, Illinois, Us
    Operationalizing SEO to solve Fortune 500 marketers' most challenging problems.Full ownership of the complete client lifecycle, main point of contact for dozens of global marketing teams.Management of a $1M+ book of business.Onboarding and training new users, teams, and executives with tailored presentations and QBRs.Creation of sales materials, playbooks, SOPs, and decks for a team of 20.Award winnner, 2023: Bridge Builder, for "living the 10x mentality."Training and mentoring five junior members of the team in SEO, presentational skills, and data-driven storytelling, leading to several promotions.Assisting other departments such as sales, marketing, product, and support whenever possible to ensure we all win as a team.
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  • Marin Software
    Customer Success Manager
    Marin Software Mar 2016 - Mar 2020
    San Francisco, Ca, Us
    Managed a 100+ client book of businessStrategized with clients to deliver the maximum return on ad spend using the Google Display Network, Facebook, and mobile adsDelivered onboarding and training presentations to new and established usersCreated marketing blog posts, tutorial videos, participated in podcast interviews, and led SEO optimization efforts for greater visibility
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  • Cision
    Business Development Manager
    Cision Jul 2015 - Mar 2016
    Chicago, Illinois, Us
    Helped brands, agencies, schools, and other organizations understand the benefits of Cision - a monitoring, listening, and analytics tool for all the major news, broadcast, and social networks. An award-winning platform for total media mastery and a must-have for any PR agency.
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  • Ai2
    Director Of Marketing And Business Development
    Ai2 Jun 2006 - Jul 2015
    Chicago, Il, Us
    Full ownership of the sales cycle in a fast-paced, complex technical environmentLed sales and marketing efforts via PPC, SEO, direct selling, in-person presentations, trade shows, and webinarsConverted the company from outbound-only to inbound lead generation, producing 200 qualified leads in 12 monthsMobile sales force automation for wholesale distributors in foodservice, CPG, C-Store, Wine and Spirits, and moreWrote, edited, and optimized the entire company website - product pages, blog postsDesigned all marketing materials, sell sheets, trade show displays, and press releases
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Max Stewart Skills

Social Media Marketing Social Media Marketing Sales Seo Advertising Marketing Strategy Online Advertising Direct Sales Business Development Public Relations Blogging Account Management Analytics Strategy Direct Marketing Strategic Partnerships Press Releases Project Management Marketing Management Strategic Planning Mobile Devices Google Adwords

Max Stewart Education Details

  • Carleton College
    Carleton College
    Liberal Arts
  • National Theatre Institute
    National Theatre Institute
    Scenic Design

Frequently Asked Questions about Max Stewart

What company does Max Stewart work for?

Max Stewart works for Smartling

What is Max Stewart's role at the current company?

Max Stewart's current role is Enterprise SaaS Customer Success Manager | Client Retention | Strategic Accounts | Localization & Translation | Mentor.

What is Max Stewart's email address?

Max Stewart's email address is cg****@****ail.com

What is Max Stewart's direct phone number?

Max Stewart's direct phone number is +141539*****

What schools did Max Stewart attend?

Max Stewart attended Carleton College, National Theatre Institute.

What are some of Max Stewart's interests?

Max Stewart has interest in Exercise, Mobility, Social Media, Technology, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Health.

What skills is Max Stewart known for?

Max Stewart has skills like Social Media, Marketing, Social Media Marketing, Sales, Seo, Advertising, Marketing Strategy, Online Advertising, Direct Sales, Business Development, Public Relations, Blogging.

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