Max David Email & Phone Number

Littleton, CO, US

* Build reports using SQL, Cognos, Excel, and Google Sheets * Automate tasks using Visual Studio, SSIS, Python* Manage day-to-day updates of BusinessPlus, an ERP system

Tustin, CA, US

• In an agile environment, manage four different products. Bridged the gap between the business, sales, and technology teams. Created roadmaps for the technology teams and presentations for senior leadership. Create.
• Closed 44 open features, a net decrease of 35%. Reprioritized workload based on WSJF scoring model.
• Reduced time to onboard new vendors from 8 weeks to 4 weeks, increasing available leads in a down market.

Dallas, TX, US

• Led an 8-person cross functional team including Product Managers, Business Analysts, and BI developers. Promoted 2 internal employees, and trained them from the ground up on Excel, SQL, and our CRM. The team supported.
• Decreased ticket response time from 4 hours to less than 5 minutes, leading to a higher sales conversion rate with an estimated increase in revenue of $17,500,000 per year.
• Decreased employee turnover from 70% to 20%, decreasing our expenses by $420,000 per year. Developed training programs to improve my direct report’s skills. Built customized career paths and project plans that fit the.

AU

• As an analytics consultant, I supported individual mortgage brokers, one of the largest home developers, manufacturers, and law firms.
• Reduced marketing budget by 37%, reduced hours worked by 10%, and kept revenue flat by optimizing their marketing budget. Using Pyomo and Python, I evaluated each marketing channel based on both time and financial cost.
• Built a home pricing model that recommended advertised sales price for newly constructed homes using Python and advanced statistical analysis. The final recommendation was my model was inferior to the current, manual.
• Enabled the business to generate $200,000 extra revenue per year by improving their work force management. Client had poorly visibility into how many billable hours their employees had planned for the next few months..
• Saved my small business client dozens of billable hours by cleaning data provided by opposing council.
• Developed and improved our existing database and data lake structures in our Microsoft Azure environment.

Dallas, TX, US

• Sales Marketing Analyst II: Oct 2016-Jul 2019
• Day to day included manually running reports, building automated reports, managing an IT inbox for our CRM (Velocify), CRM configuration, internal consulting, and project management.
• Saved the company $600,000 per year in marketing costs by reducing dropped calls by 25%. Led a multi-divisional initiative improving customer experience which resulted in more sales leads without increasing spending..
• Led project reducing operating cost by $1,000 per funded mortgage by implementing a Sales Assistant position. I identified business needs, the requirements for the program, created a project plan, and led said project.
• Earned 13 internal awards for outstanding performance. These awards were earned for going above and beyond on projects, completing projects ahead of schedule, and volunteering for many projects.
• Manage and update a CRM based off best business practices to increase sales production. I analyzed our call records, consulted with senior sales members, and worked with an outside vendor to determine the best.

Master Of Science - Ms, Business Analytics

Bachelor'S Degree, Animal Sciences

Minor, Chemistry