Max Thorpe Email & Phone Number

Leeds, England, United Kingdom

• Onboarding major Retail partners by delivering on contractual data requirements, complex egresses and ensuring that the data works in conjunction with the BI reporting shared with the Partner.• PaaS design for the Financial data module that will be used by internal and external partners for GL/Financial reconciliation/reporting. With structured analysis completed, this process ingests 3rd party data, creates lake/mart tables and then, using intricate logic, outputs the correct data in… Show more • Onboarding major Retail partners by delivering on contractual data requirements, complex egresses and ensuring that the data works in conjunction with the BI reporting shared with the Partner.• PaaS design for the Financial data module that will be used by internal and external partners for GL/Financial reconciliation/reporting. With structured analysis completed, this process ingests 3rd party data, creates lake/mart tables and then, using intricate logic, outputs the correct data in summary and detailed form.• Adding further DQ checks to protect internal and external egresses from upstream changes. Revisiting designs to ensure current standards are applied. Show less

• AWS Cloud architecture designing Lake and Mart tables to support Business reporting, egresses and insight. Agile project delivery environment.• Managed the successful delivery of several egress files for internal and external stakeholders. Worked closely with the internal SalesForce Team to ensure that they have all information required to produce Customer Marketing communications with a focus on data accuracy.• In-housing of a large scale external data warehouse from a 3rd party.… Show more • AWS Cloud architecture designing Lake and Mart tables to support Business reporting, egresses and insight. Agile project delivery environment.• Managed the successful delivery of several egress files for internal and external stakeholders. Worked closely with the internal SalesForce Team to ensure that they have all information required to produce Customer Marketing communications with a focus on data accuracy.• In-housing of a large scale external data warehouse from a 3rd party. Working with key Business stakeholders, I documented all table requirements (including historical data), planned the migration of TBs of data and oversaw the successful delivery prior to the drop-dead date.• Management of the Mainframe release programme for the Data Platforms area. Understanding and documenting the changes for both UAT and Production, identifying downstream issues.• Data quality and governance applied at every stage of the design in a heavily regulated industry. Show less

Morley, West Yorkshire, United Kingdom

• Delivery of reporting, analysis and insight to all levels of the entire Business (and third parties) using different reporting techniques and tooling.• Customer journey insight across digital and telephony channels used to drive Business strategy.• SME for major Business programmes, interfacing into Technology and the Operation.• Data Governance lead for the wider Business area, defining and tracking controls for each sub-area.• Build and management of the bespoke Customer… Show more • Delivery of reporting, analysis and insight to all levels of the entire Business (and third parties) using different reporting techniques and tooling.• Customer journey insight across digital and telephony channels used to drive Business strategy.• SME for major Business programmes, interfacing into Technology and the Operation.• Data Governance lead for the wider Business area, defining and tracking controls for each sub-area.• Build and management of the bespoke Customer surveying NPS/NES platform for the Business.• Proactively improving Customer journeys and outcomes by modelling data to identify behaviours, creating campaign files and tracking the subsequent trends. Show less

Leeds

Delivery of key management/control information for the Industry wide Seven Day Account Switch project. This was one of the most important projects for Santander in 2013. My Executive Summary and Controls dashboards are being used by Senior Management to effectively monitor and troubleshoot issues in the process.Successfully project managed, built and delivered the Tosca Scorecard MI suite that collates diverse KPI data from several key areas of the Santander Co-Brand business. The… Show more Delivery of key management/control information for the Industry wide Seven Day Account Switch project. This was one of the most important projects for Santander in 2013. My Executive Summary and Controls dashboards are being used by Senior Management to effectively monitor and troubleshoot issues in the process.Successfully project managed, built and delivered the Tosca Scorecard MI suite that collates diverse KPI data from several key areas of the Santander Co-Brand business. The resulting MI will be used weekly, across both Businesses, to effectively manage the Co-Brand business activities during the transition to the new owner.DBA support of over 120 SQL Server databasesHigh profile delivery of an alternative Mortgage selection tool from complex requirements provided by KPMG (then validated/approved by Ernst & Young). Due to the way that I translated the requirements, the tool was acclaimed by the Business as being extremely simple for the end user as it automated much of the processing required.Built and automated two payment control models (Fasters Payments and Cheques) from the ground up; reducing FTE requirement for the Payments Control Team allocated to manual production of these intricate processes/controls. I have automated the processing of over 150 individual input files per payment control per day, massively reducing the amount of effort needed to produce the control reporting. Show less

Morley, Leeds

Effectively leading high profile Business projects from conception through to completion and benefit realisation – adopting a variety of project management tools and techniques, following the Santander project methodology.High profile delivery of a UK Business wide PIN bureau migration that encompassed development across four mainframe platforms, introducing customer service improvements and improved production SLAs.Managed the delivery of a Data Warehouse for the Banking… Show more Effectively leading high profile Business projects from conception through to completion and benefit realisation – adopting a variety of project management tools and techniques, following the Santander project methodology.High profile delivery of a UK Business wide PIN bureau migration that encompassed development across four mainframe platforms, introducing customer service improvements and improved production SLAs.Managed the delivery of a Data Warehouse for the Banking Division with a budget of £6 million, providing weekly progress updates to Senior stakeholders.Building and leveraging relationships with key IT and Business contacts on varied projects.Proven strength in gathering and agreeing requirements, planning project milestones, determining cross-functional resources, agreeing budgets and acquiring the associated resources to then satisfy requirements.Successfully delivered projects for major retailers, such as ASDA, Debenhams and House of Fraser whilst building relationships with key contacts within these organisations.Completion of yield projects that will return annualised benefits of over £2 million per year.Program managed a card re-issue program over two mainframe platforms with a £2 million budget impacting across all core areas of the Business.Stakeholder Management of, and communication to, a diverse and broad functional group. Co-ordination of 3rd parties, clients and end customers including agreed operational & customer communication plans, weekly formal and regular informal updates up to senior management level.Knowledge of project planning tools and techniques, such as SharePoint, MS-Project and MS Visio. Show less

Morley, Leeds

Database Warehouse design and development using MS SQL Server, importing data from many diverse sources.Management responsibility for a team of full-time Reporting Specialists.Ability to build end-to-end solutions with Business Objects X3 including; Universes, Web Intelligence reports and Dashboards.Rapid development of dashboards using the QlikView Business Intelligence application.

Pontefract

Project Management of IT installations taking in all aspects of network design, cabling requirements, hardware, operating systems and applications.Database design and development MS SQL Server and MS Access, offering broad commercial experience having created Applications for diverse industries.

Barnsley

Responsibility for the provision of IT in five acquired sub divisions of Buildbase in the run up to their integration (13 sites in total).

Barnsley

Responsible for the day-to-day running of a UNIX based ERP System over four sites with 65 plus Users. Ensuring data integrity of the Informix Database using SQL.Data Warehousing/Data analysis utilising OLAP technologies. Transferring large amounts of data between systems using ODBC, DTS applications and flat file unloads.