Max Unwin Email & Phone Number

Global Operational Leader delivering a professional visa service across global sites, setting direction in line with Home Office strategy via a customer centric service culture. Previously Regional Operational Manager delivering a professional counter fraud and compliance service across Central England. Leading 600 people across 60+ sites, setting direction in line with DWP strategy whilst achieving key £multi-million targets efficiently via a customer centric service culture - recently successful in Customer Service Excellence accreditation. Previously a successful professional Project & Programme Manager with a proven record of managing and delivering multiple complex £10m+ programmes/projects through change lifecycles, planning, executing, controlling and closing projects delivering business value and stakeholder requirements.I am a highly analytical, diligent, hands-on and results-driven professional, with over 30 years experience and verifiable achievement in operational delivery and IT project delivery, managing client expectations and collaborating with business stakeholders and suppliers. I have an extensive background in operational leadership as well as asset management, system security accreditation and customer service. I am an articulate communicator who is capable of establishing and cultivating long-term quality relationships with all levels of professionals in order to achieve corporate strategic goals and objectives.

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