Max Vasquez

Max Vasquez Email and Phone Number

Partner Operations Specialist
Max Vasquez's Location
San Jose, California, United States, United States
Max Vasquez's Contact Details

Max Vasquez personal email

Max Vasquez phone numbers

About Max Vasquez

Accustomed to working in fast-paced environments with strong ability to think quickly and successfully handle difficult clients.Excellent interpersonal skills; confidently work well with others, in both supervisory and support staff roles.

Max Vasquez's Current Company Details

Partner Operations Specialist
Max Vasquez Work Experience Details
  • Cognizant
    Partner Operations Specialist
    Cognizant Mar 2022 - Aug 2024
    Teaneck, New Jersey, Us
    Troubleshooting customer issues and provide end to end resolution to customers over the emailTracking and organizing top priority bugs and other team initiativesAssisting in identifying and troubleshooting user issues
  • Hyper
    Customer Care Specialist
    Hyper Dec 2021 - Feb 2022
  • Accenture
    It Customer Service Product Support
    Accenture Aug 2021 - Dec 2021
    Dublin 2, Ie
    Acts as the primary liaison for escalations for the onshore/client team.Troubleshoot issues and drives issue escalation with relevant teams to ensure that issues are resolved as expediently as possible.
  • Socket Mobile, Inc.
    Customer Support Representative
    Socket Mobile, Inc. Apr 2019 - Jul 2020
    Fremont, California, Us
    Assist customers in identifying and resolving problems with wireless scanner products and related accessories by phone, email, and other customer support systems in use.
  • 8X8, Inc.
    Local Number Porting Specialist
    8X8, Inc. Oct 2014 - Jul 2018
    Campbell, Ca, Us
    Resolve issues from customers, inside sales, and other support teams through phone, chat, CRM cases, and e-mails. Work closely with 8x8's underlying local exchange carriers (LEC) to facilitate phone number transfers.Call Center Environment - Answer Inbound Calls to the Number Transfer Ring GroupManage Number Transfer issues that fall outside the normal process.Troubleshoot porting problems.
  • Infoblox
    Event Driver Specialist
    Infoblox Sep 2013 - Jun 2014
    Santa Clara, California, Us
    Assist with marketing & sales in communicating with new & existing businesses.Actively communicate over 150 outbound calls and emails in promoting the company’s events.
  • Comcast Cable
    Customer Account Executive
    Comcast Cable Mar 2003 - Nov 2012
    Philadelphia, Pa, Us
    Technical Support:Provide prompt resolution of customer inquiries by providing service information and suggestions through troubleshooting techniques.Billing & Sales:Actively listen to customers and sell products and services by evaluating and aligning customers’ needs with promotional offers, products, and services.Perform one-call resolution and demonstrate courtesy and patience in customer relations.
  • At&T
    Data Live/Help Desk Representative
    At&T Aug 2001 - Dec 2002
    Dallas, Tx, Us

Max Vasquez Skills

Broadband Customer Service Call Centers Troubleshooting Sales Voip Telecommunications Technical Support Avaya Customer Satisfaction Routers Customer Retention Customer Experience Wireless Call Center Cabling Ethernet Docsis Cable Television Ip Computer Network Operations Long Distance Ivr Managed Services Committed To Customer Satisfaction Internet Telecommunications Billing Analysis Escalation Conflict Resolution Problem Solving Vod Workforce Management Pri Fiber Optics Metro Ethernet Avaya Technologies Interpersonal Skill Dsl

Max Vasquez Education Details

  • San José State University
    San José State University
    Business Administration; Management

Frequently Asked Questions about Max Vasquez

What is Max Vasquez's role at the current company?

Max Vasquez's current role is Partner Operations Specialist.

What is Max Vasquez's email address?

Max Vasquez's email address is ma****@****ail.com

What is Max Vasquez's direct phone number?

Max Vasquez's direct phone number is +140856*****

What schools did Max Vasquez attend?

Max Vasquez attended San José State University.

What skills is Max Vasquez known for?

Max Vasquez has skills like Broadband, Customer Service, Call Centers, Troubleshooting, Sales, Voip, Telecommunications, Technical Support, Avaya, Customer Satisfaction, Routers, Customer Retention.

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