AeroLeads people directory · profile
Max Vasyliev Email & Phone Number
UX Operations Specialist
at
PandaDoc
1 work email found
@pandadoc.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
UX Operations Specialist
Location
Kyiv Metropolitan Area, Ukraine, Ukraine
Company size
Who is Max Vasyliev? Overview
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Quick answer
Max Vasyliev is listed as UX Operations Specialist at PandaDoc, a company with 822 employees, based in Kyiv Metropolitan Area, Ukraine, Ukraine. AeroLeads shows a work email signal at pandadoc.com and a matched LinkedIn profile for Max Vasyliev.
Max Vasyliev previously worked as UX Researcher at Pandadoc and Customer Success Manager at Pandadoc. Max Vasyliev holds Master’S Degree, Automation And Computer Integrated Systems, 5,0 from National Aviation University.
Company email context
Email format at PandaDoc
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{first_initial}{last}@pandadoc.com
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AeroLeads found 1 current-domain work email signal for Max Vasyliev. Compare company email patterns before reaching out.
Profile bio
About Max Vasyliev
Hey there, I'm Max, a User Experience professional with over 9 years of experience in IT in various roles, from Support and Customer Success, to UX Research. Driven by a commitment to creating meaningful impact, I transitioned into the realm of UX Research over two years ago. It's been an exhilarating ride, and I find immense joy in contributing to a product that makes a genuine difference in users' lives.I'm currently engaged in the exciting journey of shaping user experiences for PandaDoc. Every day, I contribute to a product that not only meets user needs but anticipates and exceeds them, making their lives easier and more enjoyable.Let's connect and explore the possibilities of weaving innovation and human-centric design into the fabric of our digital world. I'm always open to engaging in discussions about UX, customer experience, or anything related to creating exceptional products.Cheers to crafting experiences that resonate!
Listed skills include Customer Support, Technical Support, Jira, Crm, and 9 others.
Current workplace
Max Vasyliev's current company
Company context helps verify the profile and gives searchers a useful next step.
Pandadoc
8 roles
Max Vasyliev work experience
A career timeline built from the work history available for this profile.
Ux Researcher
Current- Collaborated with Product Managers and Designers to plan, prioritize, and execute research projects utilizing diverse UX research methods, resulting in improved product design and better customer satisfaction- Led the planning, execution, and analysis of B2B consumer research projects at all stages of the product lifecycle, leveraging research insights.
Aug 2021 - Present
Customer Success Manager
- Renewals. Identifying at-risk customers and helping reduce churn.- Identifying upsell opportunities and collaborating with Account Managers to drive expansion.- Driving adoption and usage of PandaDoc through ongoing engagement with customers- Conducting QBRs and Success KPIs reviews for bigger accounts.- Collecting customer feedback and identifying.
Nov 2020 - Aug 2021
Customer Success Manager
- Managing every aspect of the post-sales relationship with customers - Responsible for upselling and expansion of existing accounts to increase the LTV - Responsible to renewals and client retention - Collecting customer feedback and identifying insights that can help improve the product - Educating clients on the value they can get from the product and.
Mar 2020 - Jul 2020
Customer Onboarding Specialist
- Ensuring active use and customer's success with the product. - Proactively monitoring customer activity and providing insights to clients via phone and email to improve outcomes. - Identifying customer needs to advocate the most relevant features/functionality. - Working with internal teams to identify and address any issues that will delay.
Jan 2019 - Feb 2020
Technical Customer Support Representative
- Handling incoming requests via chat, phone, private email and email ticketing system;- Understanding and analyzing customers’ needs; - Handling client’s requests, setting deadlines and ETA. - Writing and maintain articles in the company's knowledge baseAchievements - Maintained a 96% satisfaction rating over the entire period of work. - Maintained an.
Apr 2017 - Dec 2018
Customer Success Associate
- Organizing CRM records and managing CRM requests- Executing various sales and research tasks- Working with foreign clients- Communicating with the Sales & Technical Teams- Preparing promotional materials
Jan 2016 - Mar 2017
Content Manager
Sep 2014 - Dec 2015
Team & coworkers
Colleagues at PandaDoc
Other employees you can reach at pandadoc.com. View company contacts for 822 employees →
AM
Alina Marcenko
Colleague at Pandadoc
Vilniaus, Lithuania, Lithuania
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GS
Greta Stockdale (O'Brien)
Colleague at Pandadoc
Denver, Colorado, United States, United States
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MK
Masha Kisel
Colleague at Pandadoc
Warsaw, Mazowieckie, Poland, Poland
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BB
Bibek Bhattarai
Colleague at Pandadoc
San Francisco, California, United States, United States
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AS
Anastasia Sazonova
Colleague at Pandadoc
Wrocław, Dolnośląskie, Poland, Poland
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AG
Anna Gallese
Colleague at Pandadoc
St Petersburg, Florida, United States, United States
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CC
Christina Cullen
Colleague at Pandadoc
Philadelphia, Pennsylvania, United States, United States
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GP
Guy Pearson
Colleague at Pandadoc
Bend, Oregon, United States, United States
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MT
Maile Timon
Colleague at Pandadoc
San Diego, California, United States, United States
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OZ
Olga Zajcewa
Colleague at Pandadoc
Warsaw, Mazowieckie, Poland, Poland
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Alina Marcenko
Colleague at Pandadoc
Vilniaus, Lithuania, Lithuania
View →
GS
Greta Stockdale (O'Brien)
Colleague at Pandadoc
Denver, Colorado, United States, United States
View →
MK
Masha Kisel
Colleague at Pandadoc
Warsaw, Mazowieckie, Poland, Poland
View →
BB
Bibek Bhattarai
Colleague at Pandadoc
San Francisco, California, United States, United States
View →
AS
Anastasia Sazonova
Colleague at Pandadoc
Wrocław, Dolnośląskie, Poland, Poland
View →
AG
Anna Gallese
Colleague at Pandadoc
St Petersburg, Florida, United States, United States
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CC
Christina Cullen
Colleague at Pandadoc
Philadelphia, Pennsylvania, United States, United States
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GP
Guy Pearson
Colleague at Pandadoc
Bend, Oregon, United States, United States
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MT
Maile Timon
Colleague at Pandadoc
San Diego, California, United States, United States
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OZ
Olga Zajcewa
Colleague at Pandadoc
Warsaw, Mazowieckie, Poland, Poland
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1 education record
Max Vasyliev education
FAQ
Frequently asked questions about Max Vasyliev
Quick answers generated from the profile data available on this page.
What company does Max Vasyliev work for?
Max Vasyliev works for PandaDoc.
What is Max Vasyliev's role at PandaDoc?
Max Vasyliev is listed as UX Operations Specialist at PandaDoc.
What is Max Vasyliev's email address?
AeroLeads has found 1 work email signal at @pandadoc.com for Max Vasyliev at PandaDoc.
Where is Max Vasyliev based?
Max Vasyliev is based in Kyiv Metropolitan Area, Ukraine, Ukraine while working with PandaDoc.
What companies has Max Vasyliev worked for?
Max Vasyliev has worked for Pandadoc and Attendify.
Who are Max Vasyliev's colleagues at PandaDoc?
Max Vasyliev's colleagues at PandaDoc include Alina Marcenko, Greta Stockdale (O'Brien), Masha Kisel, Bibek Bhattarai, and Anastasia Sazonova.
How can I contact Max Vasyliev?
You can use AeroLeads to view verified contact signals for Max Vasyliev at PandaDoc, including work email, phone, and LinkedIn data when available.
What schools did Max Vasyliev attend?
Max Vasyliev holds Master’S Degree, Automation And Computer Integrated Systems, 5,0 from National Aviation University.
What skills is Max Vasyliev known for?
Max Vasyliev is listed with skills including Customer Support, Technical Support, Jira, Crm, Salesforce.Com, Photoshop, Manual Testing, and C#.
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