Under the new ownership of 45 West, I was initially hired as the Bar Manager. However, I quickly took on more responsibilities and exceeded performance expectations, leading to a progression in my role.My day-to-day responsibilities involve overseeing the team during busy shifts, ensuring high-quality service through regular training sessions, collaborating with other members of management to guarantee smooth daily operations, handling customer inquiries and complaints in a professional… Show more Under the new ownership of 45 West, I was initially hired as the Bar Manager. However, I quickly took on more responsibilities and exceeded performance expectations, leading to a progression in my role.My day-to-day responsibilities involve overseeing the team during busy shifts, ensuring high-quality service through regular training sessions, collaborating with other members of management to guarantee smooth daily operations, handling customer inquiries and complaints in a professional manner, and resolving any issues that arise.In addition to my daily duties, I am also responsible for developing our signature and seasonal cocktail menus, organizing events and tastings with local brand managers, and tracking business performance through weekly reports. I use this information to manage expenses across staff, stock, and other costs.During my time at 45 West, I have represented the bar in various national cocktail competitions and consistently achieved high rankings, which has brought attention to our venue and helped establish a network with some of the country's top bars.Recently, I have expanded my role to include assisting with the back-of-house management and day-to-day operations of our sister bar, The Bottle Garden. Show less

During my tenure as Bar Manager at Manhattan 34, I spearheaded and executed numerous impactful changes within the business. These initiatives encompassed enhancing the venue's social media presence, introducing new concepts and menus that aligned with prevailing drink trends, and orchestrating a comprehensive modernization of the bar's aesthetic.Additionally, I assisted in fostering partnerships with brands and other businesses to curate staff training sessions and collaborative events.… Show more During my tenure as Bar Manager at Manhattan 34, I spearheaded and executed numerous impactful changes within the business. These initiatives encompassed enhancing the venue's social media presence, introducing new concepts and menus that aligned with prevailing drink trends, and orchestrating a comprehensive modernization of the bar's aesthetic.Additionally, I assisted in fostering partnerships with brands and other businesses to curate staff training sessions and collaborative events. My daily responsibilities entailed working with fellow management to ensure seamless daily operations, leading my team through shifts, and adeptly engaging with customers to address their inquiries and concerns. Show less

During my initial tenure at 45 West, I was responsible for managing stock and deliveries, assisting the general manager in running the bar, maintaining staff morale, and leading the bar team during busy weekend shifts. Additionally, I was in charge of cashing up the till systems and ensuring that cash and takings were handled correctly on both weekdays and weekends.

As a key holder and bar back at the Gadabout, I was responsible for opening and closing the venue. My duties included maintaining the back of house at the bar, providing the bartenders with whatever they needed for an order, and ensuring the bar was well-stocked with glassware and ingredients. Additionally, I was trained to work on the floor, which involved greeting and seating customers, guiding them through the menu, and creating a great atmosphere for them.

During my time as a Bartender at Bruxelles, I was responsible for learning and serving a wide range of drinks in a fast-paced and lively "club" setting. I was also entrusted with the duty of opening and preparing the venue for service as a key holder for the bar.Upon being promoted to supervisor, my role expanded to include training and providing assistance to a team of eight staff members. Additionally, I was responsible for placing and receiving orders for bar stock, glassware, and… Show more During my time as a Bartender at Bruxelles, I was responsible for learning and serving a wide range of drinks in a fast-paced and lively "club" setting. I was also entrusted with the duty of opening and preparing the venue for service as a key holder for the bar.Upon being promoted to supervisor, my role expanded to include training and providing assistance to a team of eight staff members. Additionally, I was responsible for placing and receiving orders for bar stock, glassware, and cleaning supplies. I often took on the role of acting manager during shifts, where I handled customer complaints, closed the bar, and managed the cash registers. This experience also allowed me to engage with brand representatives and gain valuable insights. Show less

During my time at The Rose & Crown, I built and maintained relationships with regular customers and staff members. As a bar supervisor, my responsibilities included taking and managing table bookings for both regular service and private events. I was also in charge of receiving deliveries, arranging the stock, training new staff members, and maintaining a high standard of service.