Max Wilder Email & Phone Number

Jeffersonville, IN, US

Louisville, Kentucky, United States

• Developed and deployed a Material Test Report processing system, cutting processing time by approximately 30%, demonstrating analytical and troubleshooting skills vital for IT problem-solving
• Direct and execute root cause analyses for non-conformities, utilizing strong attention to detail and critical thinking to identify systemic issues, skills transferable to diagnosing and resolving IT system malfunctions
• Conduct regular audits and assessments to uphold regulatory compliance, demonstrating a meticulous approach to detail-oriented tasks essential in IT auditing and risk management
• Playing a crucial role in securing ISO 9001 certification through the development and execution of quality management systems, underscoring a commitment to compliance with industry standards and regulatory mandates

Corydon, Indiana, United States

• Conducted in-depth interviews with applicants to gather pertinent information, demonstrating strong interpersonal communication skills and the ability to extract essential details critical for eligibility assessments
• Developed and maintained a comprehensive knowledge base of eligibility criteria and program regulations, facilitating the training of new team members and demonstrating a commitment to continuous learning and knowledge.
• Coordinated with IT teams to implement and test software rollouts, ensuring seamless customer experiences and demonstrating a collaborative approach to IT system enhancements

Corydon, Indiana, United States

• Facilitated cross-functional communication by developing and maintaining a centralized document repository, enhancing collaboration and information accessibility, skills vital for managing knowledge bases in IT settings
• Led training sessions on Quality protocols for new team members, fostering a culture of compliance and accountability, showcasing effective communication and knowledge dissemination—key components of IT documentation.
• Executed periodic quality audits on process and procedures, resulting in a 20% improvement in compliance rates, highlighting a commitment to quality assurance that aligns with IT standards and best practices
• Developed and implemented a document archiving system, reducing retrieval time by approximately 30%, showcasing a strategic approach to information organization and storage—a valuable skill for managing data in IT.
• Played a pivotal role in achieving TS16949 certification by developing and implementing quality management systems, showcasing a dedication to adhering to industry standards and regulatory requirements