Max William Email & Phone Number

São Paulo, Brasil

• Responsible for systems support in Latin America, acting as a point of contact between suppliers and customers to ensure an efficient flow of communication and problem resolution.• Complete incident management, from registration to resolution, ensuring compliance with established service level agreements (SLAs).• Performing request management, analyzing and responding to customer requests within the stipulated deadlines, providing a high-quality service.• Working with bug fixing… Show more • Responsible for systems support in Latin America, acting as a point of contact between suppliers and customers to ensure an efficient flow of communication and problem resolution.• Complete incident management, from registration to resolution, ensuring compliance with established service level agreements (SLAs).• Performing request management, analyzing and responding to customer requests within the stipulated deadlines, providing a high-quality service.• Working with bug fixing with technologies such as: Integration Services (ETL), .NET, SQL Server, using code versioning via GitHub and Azure.• Knowledge of AWS and Azure cloud. • Producing technical and functional documentation.• Monitoring internal audits. • Creation of system improvement proposals. Show less

São Paulo E Região, Brasil

Aprendiz de Planejamento e Desenvolvimento de Vendas, encarregado de verificar, analisar, controlar e acompanhar as solicitações de merchandising dos clientes internos, prestando auxílio em informações referentes aos pedidos e datas de entrega. Comunicando as áreas responsáveis e promovendo as ações e documentos necessários para o atendimento e solução.

Itapevi

Estagiário na caixa economica ferederal, dentre as atividades realizadas estão: o atendimento ao cliente, arquivamento de documentos, preenchimento de planilhas no Excel, organização da documentação das contas, abertura de contas, ligação para os clientes e a administração do almoxarifado.

Técnico Em Desenvolvimento De Sistemas, Information Technology

Tecnologo, Gestão Da Qualidade

Técnico, Tecnologia Em Segurança Do Trabalho