Max Woon

Max Woon Email and Phone Number

End User Services Specialist at GXBank Berhad @ GXBank
Max Woon's Location
Petaling Jaya, Selangor, Malaysia, Malaysia
About Max Woon

Max Woon is a End User Services Specialist at GXBank Berhad at GXBank.

Max Woon's Current Company Details
GXBank

Gxbank

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End User Services Specialist at GXBank Berhad
Max Woon Work Experience Details
  • Gxbank
    End User Services Specialist
    Gxbank Oct 2023 - Present
    Malaysia
    • Provide 2nd level PCs, network and application support• Manage IT Asset/Inventory for Malaysia• Ensure to meet SLA for users' IT Requests and Incidents via ticketing tool - RemedyForce that raised from the end user• Effectively handle the company’s software and hardware equipment needs (investigate, diagnose, troubleshoot and resolve issues)• Develop procedures and checklists for future references (knowledge base)• Setup and installation of Laptop/Desktop/Tablet/Mobile (Windows, Apple, Google OS)• Install and configure computer hardware, software, systems, networks, printers, scanners• Liaise with internal teams for a better resolution of problems and reducing knowledge gaps• Involve and support any of Audio Visual (AV) projects (Zoom room deployment, upgrade) or events.
    View
  • Hcl Technologies Ltd
    It Analyst
    Hcl Technologies Ltd Apr 2022 - Oct 2023
    Malaysia
    • Provide 2nd level PCs, network and application support• Manage IT Asset/Inventory for Malaysia• Ensure to meet SLA for users' IT Requests and Incidents via ticketing tool - RemedyForce that raised from the end user• Effectively handle the company’s software and hardware equipment needs (investigate, diagnose, troubleshoot and resolve issues)• Develop procedures and checklists for future references (knowledge base)• Setup and installation of Laptop/Desktop/Tablet/Mobile (Windows, Apple, Google OS)• Install and configure computer hardware, software, systems, networks, printers, scanners• Liaise with internal teams for a better resolution of problems and reducing knowledge gaps• ePR and GRN handling in Oracle Systems: Acting as a Preparer/Requester• Involve and support any of Audio Visual (AV) projects (Zoom room deployment, upgrade) or events in Country by collaborating with Regional ITAV team
    View
  • Grab
    It Analyst
    Grab Jan 2021 - Mar 2022
    Selangor, Malaysia
    • Provide 2nd level PCs, network and application support• Manage IT Asset/Inventory for Malaysia• Ensure to meet SLA for users' IT Requests and Incidents via ticketing tool - RemedyForce that raised from the end user• Effectively handle the company’s software and hardware equipment needs (investigate, diagnose, troubleshoot and resolve issues)• Develop procedures and checklists for future references (knowledge base)• Setup and installation of Laptop/Desktop/Tablet/Mobile (Windows, Apple, Google OS)• Install and configure computer hardware, software, systems, networks, printers, scanners• Liaise with internal teams for a better resolution of problems and reducing knowledge gaps• Involve and support any of Audio Visual (AV) projects (Zoom room deployment, upgrade) or events in Country by collaborating with Regional ITAV team
    View

Frequently Asked Questions about Max Woon

What company does Max Woon work for?

Max Woon works for Gxbank

What is Max Woon's role at the current company?

Max Woon's current role is End User Services Specialist at GXBank Berhad.

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