Max Dixon, Cbap Email & Phone Number

Deerfield Beach, Fl

In my new role, I will be responsible for:• developing an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques.• aligning strategic goals and objectives with decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives. • structuring the enterprise in terms of its governance structure, business processes, and business information.

Deerfield Beach, Fl

• Provided input into developing and modifying systems to meet client needs and develop business, functional and technical specifications to support those modifications.• Helped business units at JM&A identify whether current business goals and objectives meet organizational needs• Facilitated discussions with customers to understand their business objectives, identify issues that prevent them from achieving their objectives, and explore potential solutions.• Applied user-centered design methodologies and iterative prototyping techniques in the design and development of web-based interfaces.• Just completed a project to convert our CRM solution from Onyx to Saleforce.com, working with business users to elicit and document process, functional and data requirements.

Miami, Florida

Business Analyst• Analyzed and redesigned existing workflows and business processes within and between organizations to achieve improvements in performance measures that focused on reducing supply chain costs, increasing revenues and reducing cycle times. • Examined the relationships between IT, business activity and logistical processes to determine its effects on Supply Chain performance. • Prioritized projects and created roadmaps for improvements by aligning an organization's activities, resources, and initiatives to business strategies.Business Development Executive• Involved in all phases of the business development process: sourcing, cultivation, proposal support activities and closure on opportunities. • Developed and maintained working relationships and negotiates agreements at executive levels within partner and customer community. • Remained current on company products, competition activities, and industry trends.

Miami, Florida

Product Manager• Responsible for defining the ActiveSuite products and managing its progress through development, documentation, certification and release. • Involved in sponsoring or performing market studies to determine customer needs, translate those needs into product specifications, selecting Project Manager(s), defining requirements, approving the UI, participating in product testing, and approving the final product as 'shippable' or accepting it for use. • Served as a communication link between software engineers, external users and partners to promote both strategic direction and product definition.Project Manager• Project manager for several web and client based projects in Telco, logistics, and health care industries as well as internal company endeavors. • Ensured customers and team members defined and obtained the necessary information required for project success while promoting a team environment. • Activities included: Producing Proposals, Statements of Work, Project Definition, Planning and Coordination, Project Statuses, Software Development Processes, Risk Assessments, and Facilitating and coordinating team and client communication and activities.

Miami, Florida

Educational Services Manager• Developed, wrote, and edited material for training, manuals, briefs, proposals, job aids, catalogs, white papers and related technical, marketing and administrative publications in print and electronic media for our suite of products. • Developed training material and conducted training classes to employees and customers in installation, configuration, programming, and maintenance of software, hardware, and network equipment.

Plantation, Fl

• Performed functional analyses to determine IT strategies and objectives and convert to functional and technical specification documents• Developed 3-tier applications using Visual Basic, COM and SQL Server.• Designed database schemas and constraints to assure data and referential integrity.

Miami, Florida

Research Assistant-Human Factors• Performed research in the area of Human-Computer Interaction including prototype development, usability testing, cognitive engineering, and graphical user interface design.• Familiar with and experience in universal design and usability engineering of user interfaces that are accessible to people with disabilities.• Published research in several conference proceedings and scientific journals in the fields of Human Factors, Ergonomics and Usability.

John F. Kennedy Space Center, Florida

Human Factors Consultant• Performed human factors engineering, usability testing and iterative prototyping in the development of NASA’s Space Shuttle launch processing system.• Assisted in the ergonomic redesign of workstation consoles for NASA’s Space Shuttle launch processing system.

Dallas, Tx

Biomechanical Engineeer• Performed biomechanical job analyses for the purpose of developing job descriptions and pre-employment/post-offer examinations.• Evaluated workstations for ergonomic risks including seated workstations and other jobs involving cumulative trauma.• Developed a detailed working knowledge of the Americans with Disabilities Act and the Family and Medical Leave Act.

Dallas, Tx

Return to Work Coordinator• Developed and coordinated highly effective return-to-work programs.• Performed biomechanical and ergonomic job assessments for the purpose of developing reasonable accommodations for injured workers.• Developed a detailed working knowledge of the Workers' Compensation Act and the Americans with Disabilities Act.

Dallas, Tx

Skills Training• Instructed Total Quality Management/Process Improvement techniques to assemblers of commercial and military aircraft. Company received the Malcom Baldrige Award.• Instructed composite lay-up, curing, trimming and assembly techniques to assemblers of commercial and military aircraft.

Ms, Industrial Engineering - Human Factors/Ergonomics

Activities and Societies: Institute of Industrial Engineers, Alpha Pi Mu (Industrial Engineering honor society)After graduating.

Bs, Physics

Activities and Societies: Dean's List, Academic Scholarship, Who's Who Among Students in American Universities and Colleges, Society.

High School Diploma, Regular/General High School/Secondary Diploma Program

Freshman - Sophomore