Max Anhalt Email & Phone Number

Denver Metropolitan Area

Tampa, Fl

• Configure the client’s installation of the MercuryGate Transportation Management System (TMS) based on the their specific needs and requirements, including writing custom rulesets to modify workflow• Train the client in the use of the TMS using presentation, classroom, and one-on-one on the job training• Serve as liaison between clients and development team to determine business needs of the client and develop technical requirements• Troubleshoot issues in the Mercury TMS (Train Management System) and provide solutions to the customer• Develop test plans from technical requirements for modifications to the TMS

Clearwater, Fl

• Managed the Data and Reporting Services group to ensure the company has the data systems, solutions, and reporting capabilities necessary to support business operations and client services.• Reduced production time for scorecards by 33% through improving data collection processes and automation. • Improved usability of reports by utilizing better report design and data visualization.• Contributed to the modernization of electronic health record system as the project manager, moving from a legacy Crystal Reports system to one using Microsoft CRM.• Lead the data mining, analysis, and reporting activities, ensuring data integrity at all levels, maintaining data systems, and leading development initiatives.

Jacksonville, Florida Area

• Led the design, development, and implementation of projects to automate the processes involved in the measurement of service and operations for the Intermodal division to improve ease of doing business and increase productivity. • Reduced time spent on report production by 50% and increased report production over 250% by streamlining the reporting processes and automation using VBA.• Increased customers’ on-time service levels by 20-40% through leading process improvement teams in root cause analysis.• Designed and implemented conversion of operational measurements from MS SQL and Access databases to a data warehouse / SAP Business Objects environment that provided more comprehensive measurements and increased efficiencies.

Jacksonville, Florida Area

• Designed measurement systems for the Intermodal operations, marketing and customer service groups - including key performance indicators, service performance, productivity, and operational metrics.• Increased efficiency of train network by 20% through identifying and correcting improper blocking of freight on intermodal trains and redesigning of transit schedules.• Analyzed operating data to improve operational efficiencies.• Automated processes for gathering data and producing measurements.