Maximilian Benfatto Email & Phone Number

Sydney, New South Wales, Australia

Part of a small team within 2 Stores, responsible for reaching monthly KPI’s, Customer service, maintaining customer relations, and growing an online presence. Duties • Delegation of tasks between team members, ie, payment receivable, checking measures of floor plans, ordering materials, and providing solutions with competitive pricing • Liaising with various stakeholders in regard to damaged material, tracking delayed deliveries, and reporting/crediting for missing delivered stock • Cleaning and organizing the showroom, updating price lists and signage for the showroom. • Ordering sample stocks for showroom and customer requests for large projects • On weekends Manage the Kogarah store, which includes, Payment receivables, making and managing installation bookings, following up materials, ledgers, customer inquiries, and daily/weekly budgets. • Set up Google reviews and templates for Carpet Court in Tarren Point and Kogarah to expand Carpet Court’s online presence. Created QR codes for selected products to allow customers to order directly online. Set up and maintained a telephone VOIP system to allow both stores to accept phone calls from one location.

Sydney, Australia

Odin IT trading as S&R Technologies is a family run business with a team that has over 20 years of experience within the technology industry providing a range of services from IT support to IT consulting and, more recently, Digital Marketing. We cater to just about any business regardless of the industry you reside in. We have clients in medical, Panel beating and industrial, Residential, and much more. We believe we can do more than just, provide you with solutions, we can give you confidence that your ICT system will be reliable, efficient, and most importantly, secure

Sydney, Australia

As the Marketing Director for Sydney Coaches and Bus Body repairs my responsibilities are to expand the business brand awareness by creating content and engaging with our audience on various social media platforms being Facebook, Instagram, and LinkedIn using content creation tools such as Adobe Photoshop and Premiere Pro.

Sydney, Australia

For the last few years until the present day, I have been fulfilling the requirements of one of my clients. A small company based in Kingsgrove that caters for Bus and Coach repair. The tasks that I have fulfilled and continue to provide quality support areas listed below:- Building, upgrading, and maintaining of office machines- Design Network concepts- Ensure constant reliability and up-time- Implement a remote support system- Configure Apple and Android devices- Setup Printers, Computers and other peripherals- Schedule meetings with stakeholders- Provide customer service for clients- Using various MS Office Apps(ie, outlook, word, excel)- Working within Microsoft Windows Ecosystem- Design a DRP and implement 2FA Google authentication for Data Recovery protection- Use different cloud-based services to increase the efficiency and workflow within the business

Hurstville, New South Wales, Australia

As a Customer service manager, my duties include, - Processing refunds, exchanges, and staff sales- Processing customer request- Resolving customer disputes- Training new staff how to use the equipment and work within a professional retail environment- Managing orders, auditing of stock- Delegate various tasks to team members- Continuous improvement in knowledge of products within the retail pharmacy industry- Ensure staff members are up to date with training modules- Assist existing staff in retail training- Liaise with store and area managers to create a more efficient retail environment

Hurstville

My Current role at chemist warehouse is a mixture of IT Support and Pharmacy Assistant. My daily duties involve assisting Customers within the retail environment on the different products we have and supplying them with vitamins and medications based on their needs. I have obtained the knowledge of supplying pharmacy grade products(vitamins and certain medicines) from my Certificate 3 in Community Pharmacy apprenticeship. My role within the IT Support involves more Level 1 Support with some Level 2 support. I primarily focus on maintaining the in-store retail IT infrastructure, which is subject to the WIFI security, reviewing and auditing logs from our servers and finding discrepancies, routine system updates and upgrades being both software and hardware. Being Australia's largest retail pharmacy I have the task in making sure that Data integrity is always a huge priority as a breach could be catastrophic, however protecting data isn't the only biggest concern, but having a top notch security system in place is.

Information Technology, It Networking, Distinction

Completed Diploma of Networking at Ultimo College which included the following : - VMWare Certified Professional (VCP-DCV) - External Exam.

Web Development, Distinction

Experience in HTML 4/5 CSS 3, JavaScript, ASP.NET 4.0 C#,PHP, SQL, MYSQL. Using WordPress to create websites to meet clients requirements