Max Browning Email & Phone Number

Indianapolis, In, Us

Carmel, Indiana, Us

- Forecast call volume trends to create staffing models for business partners- Coordinate with call center managers to analyze and update Average Task Times- Populate adherence and productivity schedules, communicating month-over-month trends and changes- Provide ongoing support for business partners relating to tracking and understanding their teams' performance metrics- Validate and write knowledge articles providing process steps for business partners - Tools and languages include Excel, Access, SQL, VBA, Tableau, and Tableau Prep

Indianapolis, In, Us

I oversee corporate sponsorships for all Indianapolis Art Center events, including the Broad Ripple Art Fair, ArtSparkle, six annual exhibitions, and three outreach programs. In addition, I prepare proposals for foundation and government grants, as well as manage grant awards.Community Support:- Staff representative for the Broad Ripple Village Association Art Walk committee- Staff representative for Indianapolis Art Center Young Professionals Group

The Indianapolis chapter of YNPN seeks to provide every young nonprofit professional with a safe place to share the struggles and joys of a mission-driven work in Central Indiana.

Indianapolis, Indiana, Us

- Solicited nearly $500,000 worth of funding through grant proposals- Managed grant deliverables post award, ensuring all aspects of grant proposal were achieved- Founding member of Gleaners' "Emerging Leaders" group to develop next generation of leaders- Improved organizational grant management systems through the following process improvement changes: streamlined internal communication for grant recognition, developed systems for colleagues to submit grant deliverables, transitioned all active and pending grant awards into an online grant management system, and upgraded previous restricted funding spreadsheet.

Muncie, In, Us

- Solicited $2,500 worth of items and experiences for silent auction at Dream Ball gala- Recreate data tracking spreadsheets to improve efficiency- Work with volunteer coordinator to create and implement new volunteer engagement strategies- Met with TEAMwork for Quality Living staff to discuss organizational culture in preparation for upcoming merger with Second Harvest Food Bank

Indianapolis, Indiana, Us

- Oversaw the selection process of three vice presidents and nineteen directors- Effectively communicate information between the BSUDM Executive Board and Riley Children's Foundation, Children's Miracle Network Hospitals, and Ball State University Office of Student Life- Hold directors and vice presidents accountable to the BSUDM mission and vision statements- Create streamline communication amongst the BSUDM Executive Board and committee members- Led the creation of a three year strategic plan with vice-presidents- Researched and implemented a successful $100 dancer fundraising minimum- Worked collaboratively with 22 other executive members to increase overall fundraising from $502,000 to $610,000

Indianapolis, Indiana, Us

- Created BSUDM's first ever, comprehensive strategic plan for donor relations- Initiated BSUDM's inaugural Call-A-Thon, which raised an estimated $2,000- Implemented incentives for participant fundraising- Communicated crucial information to all 1,769 participants- Oversaw a committee of 19 members to complete committee goals- Worked collaboratively with 21 other executive members to achieve organization-wide goals such as recruiting over 1,750 participants and raising over $500,000

Indianapolis, Indiana, Us

- Networked with over 100 student organizations to recruit participants for our Dance Marathon- Presented BSUDM's mission to upwards of 600 students at once- Maintained contact with the marathon's 1,584 participants- Increased student participation by 20 percent from 2013 marathon- Collaborated with a co-director to over a committee of 23 members- Collaborated with 20 other executives to achieve organization-wide goals and raise over $344,000

Muncie, In, Us

- Work front desk with Ball State University's Housing and Resident Life- Provide customer service to all guests in the residence halls- Assist with guest check in and check out- Maintain communication with the desk staff team while working independently- Assist supervisor to improve hiring process for future summer desk staff

Provide an enjoyable experience for all customers while maintaining store upkeep and food service protocol as well as train new Orange Leaf team members on day-to-day store operations. New employees trained ranged from sales associates to store managers.

Certificate, Executive Bootcamp, Data Analytics & Visualization

Bachelor Of Arts (Ba), Organizational Communication