Head Of Retail Performance
CurrentKEY RESPONSIBILITIES: -Leading a high performing team of three "Retail Training & Development Specialists" across all Europe and the USA market. - Pioneer of the new project Crep 360 machine, able to protect your sneakers in less than 90 seconds in store and at the same time give to the customers the best experience. -Delivering major expansion of the CREP 360 across all regions, started in 2023 with 12 machines in Europe and now in 2024 over 300 across Europe, USA, Dubai and Kuwait. - Responsible for the budget of my team including competition across different retailers. - We are responsible for delivering the best training for our shoe care company across all different retailers across the globe. We counted 59 countries. - Working closely with other departments to guarantee the best visibility of the brand (marketing) and to improve our existing products and at the same time to bring newness in the market (product development team). -Pioneer of developing a new training online to guarantee to have a wide connection with all teams. - Ensure we have a good relationship with our distributors across the world and at the same time we support them to improve their knowledge about our products.