Max Catamaglia Email & Phone Number

Waynesville, NC, US

As the Social Media Manager and Content Creator for High Five Coffee in the vibrant city of Asheville, North Carolina, I blend my passion for coffee with my expertise in digital marketing to elevate our brand’s online presence. My role encompasses a wide range of responsibilities, including:Strategic Planning: Crafting and executing a comprehensive social.

- Provide an individual client experience for each photography session- Establish relationships with customers to achieve high quality photographs and optimal sales - Ability to edit video and audio in multiple formats- Clear, concise communication on initial client call, and throughout the entire client process- Shoot, edit, and deliver clients media.

- Create unique and engaging digital content for the company’s social media channels- Engage with local businesses and local content creators- Be highly organized and adaptable to manage competing priorities effectively - Create compelling written content that drives enhanced search engine rankings- Monitor trends and identify and test new social media.

Atlanta, GA, US

• Actively communicate, engage, and assist over 500 employees throughout 5 continents
• Keep track of and maintain new and used inventory for the entire company
• Key player in implementing Zoom communication for the entire company to use at the beginning of the pandemic in 2020
• Collaborate with my team to resolve complex problems and projects creatively and tenaciously
• Create documentation, presentations, and provide training for end users located globally on applications and systems

Atlanta, GA, US

• Complete on boarding’s and off boarding’s for users globally
• Assist users by answering inquiries and troubleshooting issues sent to the help desk
• Partnered with Tier II and Tier III help desk peers based in US, South America, and Asia to resolve problems that required escalation

Richfield, Minnesota, US

• Ensured customers received world-class experience through professional communication, active listening
• Interacted and sold to an average of 20 people per day with an average sale being $500 per transaction
• Gained experience recommending products based on personal needs and wants
• Proven ability to create lasting relationships with customers in a short amount of time

Installed equipment in customer homes while having professional interactions with customers and creating relationships in a short time period. Collaborative effort with team assuring we maintain a high level of customer service and job completion rate.

Management Information Systems, General

High School Diploma