Massimiliano Cerfoglia Email & Phone Number

As Head of iGaming Operations at Kivon, I oversee operational strategies and support clients in optimizing their iGaming businesses. My responsibilities include:- Using a data-driven approach to deliver practical solutions that improve efficiency and performance.- Helping clients refine business models and expand into new markets.- Managing client gaming solutions to ensure they align with market trends and player expectations.- Supporting growth initiatives and working closely with teams to address operational challenges.- Focusing on solutions that provide both immediate results and long-term value.

• Casino Operations Management: Led casino operations for the Greek market, including procurement of top casino content, negotiating commercial deals, and managing integration projects with Engineering and Product teams for successful market launch. Ensured alignment with product vision and roadmap.• Product Management and Ownership: Managed relationships with software and payment providers to enhance and maintain the company’s proprietary iGaming platform for both Greek and international markets. Set up platform payment solutions, procured casino providers and aggregation platforms, and oversaw the development of proprietary sportsbook solutions. Focused on strategic stakeholder management to ensure product vision and roadmap alignment.• Product Leadership: Oversaw strategy, design, and development of real money betting & gaming products. Led a team of talented Product Managers across Casino and Sports betting verticals. Collaborated closely with Engineering leaders to prioritize and deliver on the platform product roadmap. Supported our Product Managers to develop, prioritize, and execute their roadmaps to achieve strategic objectives.• Tier 1 Provider Management: Developed and maintained strategic partnerships with Tier 1 providers in Casino, Sport Data Feed, and Live Sport Streaming services to enhance product offerings and drive competitive advantage. Collaborated with key partners to integrate cutting-edge content and services, ensuring a superior user experience.• Compliance Management: Oversaw compliance projects related to the company’s MGA license and Greek B2C license. Led system and compliance audits, managed ISO 27001 and 9001 certification projects, and ensured adherence to Responsible Gambling practices and AML requirements. Acted as Information Security Manager, leading initiatives to maintain high standards of information security and quality management.

• Overseeing the company's operations in Italy• Responsible for the regulatory compliance of the company's MGA licenses

As a Product Integration Project Manager, responsibilities included requirements gathering, functional specification, and product launch of the Company's Gaming platform compliant with the regulated Italian market. Additionally, the role involved managing product integration and launch in other European markets.

Managing the Online Casino and Poker Operations in the Italian Market

• Exclusive Marketing Service provider of Mini Vegas N.V. Group of Casinos • Responsible for a $250k-300k monthly advertising budget