Max Mani Email & Phone Number

Milwaukee, Wisconsin, United States

I devise and execute strategic plans for initiating search and rescueoperations and executing Drug Interdiction cases to safeguard ports,waterways, and coastlines. During missions, I orchestrate multipleactivities, including position tracking, audio logging, and criticalcommunication, utilizing advanced computer systems like COTHEN, Rescue21,and Astra Radio.Coordinating Coast Guard forces, including Air Stations' helicopters andlocal small craft, I ensure the timely completion of tasks. I update andmaintain case files upon the conclusion or suspension of each case. As partof my role, I train and mentor staff members on operational, security, andcommunication procedures to prepare and ensure accountability. Additionally,I collaborate with senior executives to develop effective communicationchannels throughout all phases of the case.• Optimized operational efficiency by transforming file transfer proceduresin official reporting systems and minimizing the process to 1 or 2 entries.• Coordinated directly with senior executives to shift from aging systems tomodern Microsoft Office and Office 365 systems.• Recognized for creating case formulas in Microsoft Excel for thedevelopment of new schedule system aligned with workplace fatigue standards.• Established a reputation as a go-to resource for troubleshooting andresolving IT issues within the command center by utilizing reliableexpertise in the execution of daily functions.

Houston, Texas, United States

I delivered extensive on-site technical support to end users by criticallymonitoring both hardware and software installations. I configured, tested,and troubleshooted network systems, encompassing routers, switches,firewalls, and wireless access points. Additionally, I provided guidance andmentoring to new staff members on various technical matters and analyzedcustomer requirements to formulate tailored solutions aligned with businessobjectives.Key Contributions:• Accelerated facility operations by efficiently sorting and unpackagingmonths worth of stored devices within a tight deadline for swift access andretrieval.• Played a key role in maximizing workspace, while maintaining workloadefficiency by restructuring workstation area by relocating network andelectrical cables.• Diagnosed and resolved network imaging issues for senior technicians bysuccessfully troubleshooting the circumstances of unsuccessful deviceimaging.

Houston, Texas, United States

I crafted some pretty interesting interactive dashboards to bring those complexdatasets to life, thanks to Tableau's magic.SQL and I teamed up to collect and merge data, making sure everything'splaying nice in the database systems.Cooked up some data visualizations and dashboards to make the complexstuff look like a walk in the park.Kept the team in the loop with detailed progress reports, results, and ideas.

Houston, Texas, United States

I trained end-users on the basic usage of computer systems and administeredsystem functionality, handling user accounts and maintaining servers.I meticulously maintained records of sales activities, customertransactions, and relevant documents.