Operations Specialist Third Class
- I devise and execute strategic plans for initiating search and rescueoperations and executing Drug Interdiction cases to safeguard ports,waterways, and coastlines. During missions, I orchestrate multipleactivities.
- Optimized operational efficiency by transforming file transfer proceduresin official reporting systems and minimizing the process to 1 or 2 entries.
- Coordinated directly with senior executives to shift from aging systems tomodern Microsoft Office and Office 365 systems.
- Recognized for creating case formulas in Microsoft Excel for thedevelopment of new schedule system aligned with workplace fatigue standards.
- Established a reputation as a go-to resource for troubleshooting andresolving IT issues within the command center by utilizing reliableexpertise in the execution of daily functions.