Max Cortez, Csm, Mba Email & Phone Number

Chicago, Illinois, United States

JamesDruryPartners provides an array of board advisory services focused on CEO succession planning and the recruitment and placement of talented board directors. The firm's extensive board and governance practice is one of the most diverse in the industry, enabling boards to consider the best and brightest director talent available on an ongoing basis, rather than simply on the occasion of a pending director retirement.

United States

* Manage Shopira.com portfolio and rich content to ensure product data accuracy and alignment between our distributor partner's transaction system and website by interfacing with sales, marketing, product management, and operations.* Develop Application/Framework design, layout/user interface and responsible for maintaining, expanding, and scaling of eCommerce site. Responsible for all phases of web and mobile user-centered optimization, usability findings, and standard UI design practices.* Build and manage operations to support business to business (B2B) and consumer (B2C) eCommerce while managing contractors for SEO & Marking optimization.* Lead initiatives that involve channel partners, negotiate suppliers’ contracts, utilize social media and external sources to build brand awareness.

Greater Chicago Area

Technical lead providing customer-centric solutions for all ad hoc risk analysis and advanced analytics reporting needs of the businesses across the program. Utilizing VBA programing, advance BI and Tableau reporting. Managed requirements across multiple functional areas including IT, Finance and Business Units

Raleigh-Durham, North Carolina Area

Identified and worked to mitigate fees at risk, advance BI reporting and the creation of Executive Dashboards. Planned and executed operational audits of various business areas to identify ongoing compliance issues, process weaknesses, and inefficiencies.

Abbott Park, Il

Conduct data analysis and provide insight to team performance. Responsible for team's compliance with applicable Corporate and Divisional Policies and procedures. Manage relationships with vendor and internal stakeholders and act as the single point of contact between vendor and the business groups to promote vendor accountability, standardizations, and resolution of escalated issues.• Lead multiple project efforts involving multiple divisions, external vendors and senior management.• Develop, track and manage key performance metrics to analyze team performance and areas of opportunity.• Identify and implement process improvements through the creation of Guidelines and Standard Operation Procedures (SOP).• Serve as the main source of contact for all Internal Audit requests.• Manage and track vendor issues including incident handling and CAPAs.

Abbott Park, Il

Provided technical and business analysis support for varies departments while acquiring a broad base of experience ranging from Business Analyst to Web Designer & Developer to System Analyst to Project Management.• Served as a primary liaison for iQ's internal & external technical teams and multiple divisions by driving weekly and monthly review meetings with each business unit. • Led weekly meeting with multiple divisions to discuss outstanding issue logged by their users worldwide.• Technical Lead for the designing and development of intranet site.• Project manager for various Support Team initiatives.

Dunedin, Fl

Responsible for designing, coding, testing and supporting Mainframe, PC and Web applications. • Developed and implemented technical training.• Designed, developed and implemented VBA functionality of Microsoft’s Word, Access, and Excel application programs.• Developed and executed agile JCL and SAS routines with the utilization of SAS macros• Project Manager for website development projects.• Department technical writer.

Lincolnshire, Il

Built system interfaces between TBA system (Total Benefit Administration) and clients’ payroll and ‘HRIS’ systems. Responsible for converting clients from V3 (record-keeping) to TBA as well as held position of ‘Y2K Process Owner’ for client team’s Y2K readiness effort.• Interviewed associates in Spanish who were candidates for the translation team.• Coached a team of associates on efficiency, accuracy and customer service skills.• Served as an ongoing liaison between the client and third party administrators.• Trained new associates on the Total Benefits Administration (TBA) system.• Team developer using SAS and SQL/QMF programming.

Lean Office And Service, Lean Six Sigma Certification

Ba, Psychology

Master Of Business Administration (M.B.A.), Finance