o Lead the expansion and cultural development of the newest Scottsdale office location o Source qualified candidates through methods such as ZipRecruiter, Indeed, and LinkedIn o Conduct phone screens and second interviews for potential new hires o Prepare offers for candidates and ensure readiness for employment o Manage connections to schedule and lead college recruiting efforts o Support administrative and Human Resources goals

o Manage Service and Engagement team and oversee 25+ team memberso Drive results through assessment, recognition, feedback, and validationo Interview, hire, train, and evaluate new team members in both seasonal and non-seasonal positions o Store closing responsibilities including cash management, perimeter safety protocol, and next day readinesso Prepare weekly schedule ranging from 400-700 payroll hours, while balancing employee preferences and business needso Develop Service and Engagement team skills through guidance, action plans and goal validation o Generate annual team goals based on historical metrics, current trends and behaviors o Direct team through fast-paced environment with daily fluctuating priorities to ensure guest satisfaction

o Schedule and facilitate outreach events designed to educate students about Recreation Center amenitieso Conduct tours and give presentations of the facilityo Organize merchandise for giveaways during outreach eventso Prepare and host the “Rec Ramble” podcast on topics such as gymtimidation, identities, and nutrition

o Recruit, train, and supervise the Orientation Team (29 individuals) o Adapt trainings to the needs of the team to ensure successo Balance multiple simultaneous projects to prepare for Class of 2023 orientation sessionso Manage and resolve interpersonal conflict among team memberso Prepare speech and present to entire Class of 2023, faculty, and staff

o Create a purposeful transition for incoming first-year studentso Facilitate programming for students, parents, families, and guestso Guide students on in-depth tours of campus and its resources