Coordinate with corporate support to minimize user downtimeImage desktops and laptops with System Center Configuration Manager (SCCM)Install Personalized suite of software based on user requirements and approvals from IT AssetsTroubleshoot phones, from desk to phone closet, repair or replace lines as necessaryMaintain inventory of equipment ready to install, and recycle ready to leave the facilityTroubleshoot issues with PI, EKHO, and PantherElevate issues to corporate support when we are unable to access problematic systemsMigrate computers from domain to domain, domain to workgroups, and workgroups to domainsSupport mobile phones and applications relevant to the companyContact external contractors for maintenance and support of specialized equipment

Uninstall Windows XP computers, replacing them with Windows 7 computers and laptopsCoordinate with corporate support to minimize user down timeImage desktops and laptops with System Center Configuration Manager (SCCM)Install Personalized suite of software based on user requirements and approvals from IT AssetsTroubleshoot phones, from desk to phone closet, repair or replace lines as necessaryMaintain inventory of equipment ready to install, and recycle ready to leave the facilityTroubleshoot issues with PI, EKHO, and PantherElevate issues to corporate support when we are unable to access problematic systems

• Uninstalled Windows XP computers, Replaced them with Windows 7 computers and laptops.• Imaged desktops and laptops with System Center Configuration Manager (SCCM)• Installed Personalized suite of software based on user requirements and approvals from IT Assets• Setup, broke down, and troubleshoot business continuity plan facility, as well as setup of new workspaces• Presented updates weekly to management on status of the migration, and Bi-Weekly to peers• Designed, coded, tested, and implemented program to speed the process of imaging computers up, through Microsoft Excel.

Ensured delivery of mail to local populace. Supervised over 400 volunteers during holiday mail rush as they assisted in the processing of over 400 kilograms of mail. Managed and Maintained 4,852 mail receptacles and combinations.

Preformed and supervised aircraft electrical and environmental (E & E) functions and activities. Troubleshot, inspected, removed, installed, repaired, modified, overhauled, and operated integrated E & E systems, components, and associated support equipment

Printed and shipped all signage for regional Winn Dixie supermarkets in north Florida and south Georgia. Insured all signage was printed correctly and in a timely manner.