Max Chung Email & Phone Number

Beaverton, OR, US

Beaverton, Oregon, United States

• Business lead for the SKU Divestiture program. Partnered with HR Tech to coordinate the divestiture of over 37K users. This required individual transition plans for the 12 user groups using the platform for training.
• Business administrator for the Track App, Nike's primary training tool for Firstline Athletes, as well as DTCzero.nike.com, NikeNSP.com, and Public Box. Responsible for a combined user base of ~50K.
• Operational support for the Global Implementation team and its initiatives. Thus far, supported launches such as: O2O, Membership, Swoosh Standards, Legion, Style Management, & S.O.L.E.

Beaverton, Oregon, United States

• Managed all administrative and operational elements of Nike's global legacy training platforms under the NAX (Nike Athlete Experience) team under the Nike Stores org.Responsibilities included:
• Managing the three legacy training platforms SKU, NikeNSP.com and Nike Direct Zero with a combined userbase of 50k+.
• Seasonal preparation and launch.
• User access management.
• Content governance.
• Site maintenance and bug fixes in relationship with our technology team.

Eugene, Oregon Area

• Light Shield is an e-commerce company creating video game controller cases for professional gamers.
• Sold ~400 units and generated ~25K in sales.
• Operated all aspects of the business as the sole founder.
• Responsibilities included: product design, 3D modeling & rendering, 3D printing, product testing, sourcing & manufacturing, financial forecasting, fulfillment, e-commerce operations, customer support, graphic & web.
• Created a 100% automated business.

Beaverton, Oregon, United States

• A remote, contract role where my primary responsibility was managing the SKU training platform, and coordinating successful season launches.
• Executed 4 season launches for the SKU training platform. The preparation for each season required detailed planning around key milestones, communication with stakeholders, authoring of seasonal stories and video.
• Worked as the primary QA tester for all Track app content, and authored the majority of the video content on the platform at the time.
• Supported the greater NAX team by maintaining a growing list of operational responsibilities on the Nike Direct Zero and Nike Stores Partnered (NSP) websites, as well as the Track app.

Portland, Oregon, United States

• Azlo is a new fintech company that helps business owners, entrepreneurs, and freelancers pay, get paid, and manage their money. Backed by BBVA, we're on a mission to transform small business banking.
• Operated 100% remote due to COVID-19.
• Provided a wide range of high quality support, regarding financial and technical issues.
• Collaborated with the customer success team to resolve fast-paced issues using Zendesk, Slack, internal wikis, and various other tools and platforms.

Beaverton, Oregon, United States

• A remote, project-based contract where I migrated all existing retail training materials to the new Nike Stores Partnered website. (nikeNSP.com)
• Operated 100% remote due to COVID-19.
• Uploaded over 10,000+ documents to specified locations with a high level of precision.
• Performed QA testing and tracking for general bugs found on the new website.
• Completed administrative tasks like data entry, project tracking, and data cleaning in Excel.

Eugene, Oregon Area

• Nulia is a pioneer in Digital Enablement software, getting users using their digital productivity suites.The Nulia Works platform is the first of its kind in the SaaS productivity suite industry, supporting a system of.
• Helped the company grow from 8 to 70+ people as an early employee.
• Mastered all user-level Office 365 applications.
• Reported to a weekly executive meeting with status updates on all products in development.
• Communicated with various department heads and stakeholders to gather relevant project information.
• Used various task management systems, Gantt charts, and dashboards to track the production process and improve on inefficiencies.

Eugene, Oregon Area

• Designed and developed outcome-based courses for a variety of SaaS applications/services, primarily focused on the Microsoft Office 365 Suite.
• Created technical documents, presentations, and other course materials.
• Delivered online courses in live, virtual, and interactive settings.
• Generated leads for prospecting lists.

Eugene, Oregon Area

• RAIN Eugene (The Regional Accelerator & Innovation Network of Eugene) is a network that connects entrepreneurs, investors and resources in order to grow the startup ecosystem in the Eugene-Springfield area.The RAIN.
• Continually refined my pitch for Light Shield over the 16-week program, and presented it to over 400 people at the final RAIN showcase event.
• Attended group workshops, guest speaker presentations, and advanced lectures on financial forecasting, fundraising, law, marketing, branding, pitching, competitive analysis and more.
• Gave and received peer-mentorship from the founders of the other 6 companies in the cohort, and the head mentors in residence.
• Received guidance from countless members of the local Eugene startup community.