Head of Digital Presales is responsible for +$250Mi in Service Business with focus in the Digital solutions at Vivo´s portfolio with focus on Integration Services, Managed Services, equipments resale and professional services in all key domains. * Manage a highly qualified and experienced team that provides technical pre-sales assistance/consultancy to the sales team* Assist the sales team for pre-sales demonstrations/presentations to customers.* Present technical information to technical and managerial audiences of different levels. * Support the design and development of sales demonstrations/presentations.* Assist the sales team for formulating technical responses to requests for information and requests for proposals.* Participate in requirements definition meetings with, customers and product management and work towards the most optimal functional solution.* Assist sales to identify customers' requirements, features, and functionalities that are already addressed by company's solutions and demonstrate them to clients.* Assist sales to identify customers' additional requirements, features, and functionalities that might require customization.* Translate additional requirements into functional design and specifications. Gather and sign-off client technical statement of requirements (scope of work).* Apply technical analysis in order to create solutions based on the business needs of customers and market[s Best practices.* Communicate solutions architecture to customers, third parties and project teams.* Handover solutions to project teams for execution and provide support to ensure successful implementation of proposed solutions.* Follow market trends (from customers, competitors, or regulatory bodies) and translate them into product feature requirements.

Director of Services organization, responsible for + $50Mi services business with focus on integration services, managed services, equipment resale and professional services in key domains: such as Unified Communication & Collaboration solutions, LAN/WAN optimization, infrastructure management and Cloud-based solutions. Being responsible to accomplish double-digit growth in strategic solutions and propose paramount Solutions that fits the local market such as MPN. • Lead the solutions strategy in Latin America region, working with sales to understand customer requirements and market trends in order to position Orange portfolio in Latin America.• Manage the revenue and budget targets per solution domain, leading the solutions team to drive the pipeline development and strategic deals.• Create and execute Communications & Strategic Marketing Plans, Sales conferences, Customer events, International PR plans and Account Based Marketing Plan.• In charge to implement cross domain synergies and develop a clear value proposition for each strategic product in Latin America and grow by 2 digits the revenue yearly. • Reinforce the partnership development in the region.Main Achievements:* Responsible for improving in 10% the revenues in Latin America by implementing new cost models that reduced our price being able to win some big New Logos* accelerate the revenue stream by changing the processes and the products improving the cashflow. * Creation of new products such as MPN (MOBILE PRIVATE NETWORK) from scratch and end with a full Solution Offer for Orange's customer in Latin America * Lead the implementation of the STFC licensing and Local Voice Services Infrastructure for Orange Business Services in Latin America

Director of services organization, responsible for + $50Mi services business with focus on integration services, managed services, equipment resale and professional services in key domains: such as Unified Communication & Collaboration solutions, LAN/WAN optimization, infrastructure management and Cloud-based solutions.• Lead the solutions strategy in Latin America region, working with sales to understand customer requirements and market trends in order to position Orange portfolio in Latin America.• Manage the revenue and budget targets per solution domain, leading the solutions team to drive the pipeline development and strategic deals.• In charge to implement cross domain synergies and develop a clear value proposition for each strategic product in Latin America• Reinforce the partnership development in the region.

Responsible for all aspects of the Orange Operations in Brazil which includes being accountable for the Country P&L and physical infrastructure to work closely with Local Sales, International and Global Operations units and transversal teams to achieve Orange's ambitions.Main AchievementsResponsible for improving in 12% the Margins in Brazil by reducing the costs and accelerate the revenue stream by changing the processes. Responsible for the change in the local entities locations for a hybrid model what reverted in $1.2M annual savings. Increase visibility of Orange Business Service in Brazil by winning local awards such as Great Place to Work and Top Talent

Responsible for Project Management Line of Business P&L (special focus on growth) for Orange Business Service in Latin America with an objective to improve cost efficiency by at least 30% and grow the regional revenue as well as expand the support for other regions.Lead, develop, promote Project Management service offer across region, enable revenue growth, profitability, highest customer and employee satisfaction.Develop, promote and maintain with support of Human Resources employee career development programs to focus on employee well being and ensure Orange seen as employer of choice by our team members.Main achievementsImproved cost efficiency in 40% by creating a split model that would combine Senior fuctions facing the customer and low cost functions for the backoffice activities. Grown the regional revenue as well as expand the support for other regions.Act as the Executive sponsor for our main customers based in Latin America.

Anticipate business demand, develop strategy to ensure profitable growth for all Operational services sold within the region.Work with all Operational business owners to prepare, develop our resources and services to allow Latin America region to meet or exceed revenue and customer satisfaction targets.Support, promote, develop our company strategyCoordinate all internal partners to ensure operational solution presented to our customer (new logo and renewal) fit our Latin American Regional Operation strategy.Maintain a deep and dynamic understanding of the customer’s business and technical objectives, strategies, and capabilities, and ensure ongoing alignment with Orange's business objectives and grow the revenues Year over Year. Main achievementDevelop the Latin America Field Services Capability tool that helped to accelerate the quotations based on support availabilty in the region. Coordinate and promote clear value proposition for all our Operational services within the region thus in preparation for creation of Sales value kits, Go To Market Strategies(GTM) and Target Market List (TML) enabling the region to grow year over year.As Executive sponsor, ensure outstanding customer experience for strategic customer (name available upon request) on their Latin America network deployment, thus while securing strategic alliance to enable grow of the business.

The Head of Regional Supply Chain Management is responsible for all aspects of the supply chain operations in the Latin America region and its interlocks with outsourced functions, warehouse services, added value services, transportation and freight forward. His responsibility is considered to guarantee that the service provided, fully meets or exceeds all business units and processes expectations and that all Service Level Agreements (SLAs) are achieved. This position is also designed to ensure that operational costs are streamlined reducing the forecasted budget of $10M per year.

The Head of Regional Supply Chain Management is responsible for all aspects of the supply chain operations in the NAM region and its interlocks with outsourced functions, warehouse services, added value services, transportation and freight forward. His responsibility is considered to guarantee that the service provided, fully meets or exceeds all business units and processes expectations and that all Service Level Agreements (SLAs) are achieved. This position is also designed to ensure that operational costs are streamlined reducing the forecasted budget of $10M per year.Main AchievementsReduce in 25% the Lead time to delivery equipment after the creation of Buffer Stocks and tools that would help predict the demand and accelerating the procurementReduction of the operational costs in 15% by increasing competition with suppliers based on performance and best prices.Create the process and procedures for the Supply Chain Management that are in place until today.