As a Retail Assistant at Tesco, I manage a dynamic blend of customer service and operational responsibilities. My role involves working on the tills to provide excellent service to customers while also overseeing the self-service area, ensuring smooth and efficient operations. I manage break schedules for colleagues, assist with any issues they encounter on the tills, and troubleshoot problems across both the self-service and till areas. My position combines direct customer interaction with a supervisory role, ensuring a seamless experience for both customers and staff.