Max Edgar

Max Edgar Email and Phone Number

Senior Platform Engineer @ Creditsafe
United Kingdom
Max Edgar's Location
United Kingdom, United Kingdom
Max Edgar's Contact Details

Max Edgar personal email

n/a

Max Edgar phone numbers

About Max Edgar

Max Edgar is a Senior Platform Engineer at Creditsafe. He possess expertise in active directory, troubleshooting, microsoft exchange, service desk, windows server and 45 more skills. He is proficient in English. Colleagues describe him as "I had the pleasure of being Max's Team Leader during his time on the Service Desk. I was very impressed with his ability to learn new skills and working with minimal supervision. His attention to detail and positive, can do attitude was a breath of fresh air and he was extremely flexible when I assigned him to work away on client site for a number of months. Max started as a Service Desk analyst which involves providing first line support to our clients through a variety of mechanisms such as telephony, email and self care portals through toolsets such as Active Directory, SCCM, Windows servers and Microsoft exchange applications and Powershell. Max's work was absolutely integral to the successful migration and transition of a client's inhouse Service Desk to our base in Bridgend. He spent months on client site performing knowledge transfer and being an ambassador to representing CGI to our new client. When a Deputy Team Leader opportunity arrived I had no hesitation in appointing Max, he very quickly earned respect from other members of the desk through his commitment and high level of knowledge which impressed both the client and those within the Service Desk operations. I was very sad to see Max leave the desk, he was a very dedicated, hard working and he will be a great asset where ever he goes. " and "Max has a high work rate and pays a great deal of attention to detail. He has always impressed with his management of clients, his consistent effort and his ability to see tasks through to the end. He was a great asset to the team and will be sorely missed, I wouldn't hesitate to work with Max again should the opportunity arise."

Max Edgar's Current Company Details
Creditsafe

Creditsafe

View
Senior Platform Engineer
United Kingdom
Website:
creditsafeuk.com
Employees:
1608
Max Edgar Work Experience Details
  • Creditsafe
    Senior Platform Engineer
    Creditsafe
    United Kingdom
  • Creditsafe
    Platform Engineer
    Creditsafe Apr 2018 - Present
    South Wales
  • Creditsafe
    It Service Desk Team Lead
    Creditsafe Jul 2015 - Apr 2018
    Leading a team of 7 service desk analysts and desktop support engineers, across 5 offices, looking after a user base of over 1,000 users. My role mixes first and second line support with incident Managment and team leadership. I'm responsible for BAU service levels and CSI as well as managing and reporting on the progress of the service desk
  • Cgi
    Incident Manager
    Cgi Apr 2015 - Jul 2015
    Cgi
    Managing high and critical priority incidents from initial report through to resolution. I'm responsible for providing clear, concise communication to SDMs and resolver groups and reporting progress to clients.
  • Cgi
    Senior Technical Analyst (Deputy Team Leader) At Cgi
    Cgi Mar 2014 - Apr 2015
    First and 2nd line support on a busy service desk. I worked as part of a transition team to migrate West Herts Hospitals Trust from in-house IT support over to CGI managed service desk. Working with AD, SCCM, Win Server 2003 and 2008, supporting around 4,500 users on Windows XP and 7 in a high criticality environment.
  • The Mac Expert
    Apple It Specialist
    The Mac Expert Jul 2009 - Mar 2014
    Mac Consultancy and Troubleshooting. Targeting small to medium businesses and home users.Specialising in OSX and related Apple software and Apple software tuition.
  • Starbucks
    Supervisor
    Starbucks Oct 2005 - Nov 2009
    I joined as a Barista, became Store Coffee Master, then District Coffee Master and thenShift Supervisor. As the Store Coffee Master, I really enjoyed sharing my knowledge withboth customers and other staff. My main duties were those that come with working in abusy retail environment. Alongside serving customers, making drinks, clearing up andorganizing staff, I was in charge of daily food ordering, stock management and banking.I provided training for new staff.
  • Freelance
    Sound Recordist
    Freelance Jul 2003 - Oct 2005
    I was responsible for finding jobs, negotiating rates of pay and contactual terms, writinginvoices and chasing up if they weren't paid on time. I was solely responsible for accu-rate recording and logging of audio as well as helping out others where needed.

Max Edgar Skills

Active Directory Troubleshooting Microsoft Exchange Service Desk Windows Server Customer Service Team Leadership Microsoft Office Social Media Os X Technical Support Itil Mac Windows Windows Xp Powershell Windows 7 Graphic Design Training Photography Ios Linux Sccm Networking Information Technology Negotiation Retail Time Management Windows Services Terminal Bmc Remedy Bmc Portal Spiceworks Ticketing Software Remote Desktop User Administration Editing Video Production Video Editing Live Sound Sound Mixing Apple Software Scripting Programming Citrix Outlook Cisco Vpn Livecode Final Cut Pro Pixelmator

Frequently Asked Questions about Max Edgar

What company does Max Edgar work for?

Max Edgar works for Creditsafe

What is Max Edgar's role at the current company?

Max Edgar's current role is Senior Platform Engineer.

What is Max Edgar's email address?

Max Edgar's email address is ma****@****t.co.uk

What is Max Edgar's direct phone number?

Max Edgar's direct phone number is (855) 551*****

What skills is Max Edgar known for?

Max Edgar has skills like Active Directory, Troubleshooting, Microsoft Exchange, Service Desk, Windows Server, Customer Service, Team Leadership, Microsoft Office, Social Media, Os X, Technical Support, Itil.

Who are Max Edgar's colleagues?

Max Edgar's colleagues are Sian Morgan, Giuliana Perna, Michele La Rossa, Sanna Stenborg, Christopher Rice, Yajaira Alicea, Kyle Collins-Smith.

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