Max Edwards, M.A., Mba Email & Phone Number

• Entrusted with driving operations of numerous regional locations, with focus on optimizing bottom-line results; establish aggressive sales targets and develop and implement strategies supporting achievement of goals.
• Expertly recruit, hire, train, and direct managers and provide ongoing staff development, motivation and support to maximize performance across sales, customer service, productivity, efficiency, and profitability.
• Apply financial business acumen toward effectively managing budgets and financials including P&L Statements, Income Statements and Balance Sheets.
• Proficiently employ regression analysis, predictive statistics and opportunity cost formulas in strategically and cost-effectively buying merchandise for area locations; thoroughly track and evaluate sales, costs, cash.

Oswego, IL

• Manage a $7M, 30-employee, big-box location; direct hard lines departments (golf, bikes, fitness, team sports, lodge, and receiving/operations); enforce sound merchandising and loss control strategies; execute.
• Successfully sustained a overall balanced scorecard result (overall operations & metrics) of #22 out of 700 store locations.
• Attained a 79% overall customer satisfaction score year-to-date, which ranks #5 in the midwest region.
• Excels in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of new store employes.

Oswego, IL

• Recruited to manage $2M boutique location employing 10 staff, with direct accountability for hard lines and patio departments; spanned sales, merchandising, marketing/promotion, and human resources through corporate.
• Successfully improved performance across sales, market leveraging, customer service, and shrink.
• Project managed several local events targeting as well as established new relationships with numerous long-term buyers and enforced sound merchandising strategies to optimize revenue performance.

Greater Milwaukee Area

• Concurrent with academic pursuits and ongoing employment in retail management, effectively delivered student instruction in golf techniques, terminology and etiquette.
• Expertly implemented off-season programs focused on enhancing performance as well as coordinated travel logistics for practices and golf meets.

Downers Grove, IL

• Drove operations of $1M annual revenue franchise location across all areas of operation, from staffing, sales, marketing, and merchandising to customer service, inventory control, purchasing, performance analysis, and.

Communications Department & Development

• Proficiently managed administrative functions in support of Communications Department staff
• Efficiently scheduled appointments and organized workflow to maximize productivity.
• Drafted and produced quality written materials; additionally managed communication equipment rental program.
• Assisted the Director of Development with writing scripts and training materials while actively managed student supervisors. Also developed appropriate incentives and motivational programs for student callers..

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Master'S Degree, Criminal Justice/Law Enforcement Administration, 3.75 Gpa

Bachelor Of Science (Bs), Criminal Justice/Law Enforcement Administration, 3.4 Gpa

Activities and Societies: Golf, Track, Phi Delta Theta & Habitat for Humanity