Max Farooq Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

1. Effectively defining and implementing solutions for technical or business process problems across different Salesforce environments for clients.2. Nurture relationships with assigned clients through weekly meetings to alleviate pain points, provide end user training and drive user adoption.3. Proactively identifying high priority issues to help align.

Toronto, Ontario, Canada

Facilitated more than 100 2SLGBTQ+ inclusivity workshops for high school and middle school students across Canada.

Toronto, Ontario, Canada

1. Created outreach strategies to increase program uptake by 7% in three months.2. Increased social media engagement and followers by 4% through generating content to build community trust and partnerships within the not-for-profit sector.3. Designed the Domestic Violence Policy brief to be presented to the federal government.4. Managed and maintained the.

Toronto, Ontario, Canada

Client: Fanatics Retail Group.1. Provided technical and personalized communication with an overall CSAT score of 96% during job tenure. 2. Supervised a team of 50 agents and successfully minimized client escalations by 91% in 4 months. 3. Increased success rate of identifying fraudulent customers and orders by 88% by collaborating with the Fraud Prevention.

Karachi

Client: Converse.1. Identified opportunities for strategic partnerships as revenue generating initiatives resulting in 15% sale conversions within two weeks.2. Organized 3 successful promotional events that led to earned media boosting brand awareness throughout digital publications nationwide.3. Developed an affiliate marketing program to capture the.

Karachi

Clients: Unilever, Uber, McDonald's, Shell, GSK, MasterCard and JS Bank.1. Succeeded in inspiring customer loyalty with top-tier clients such as Uber, Shell and MasterCard that generated $500,000 in agency revenue over a span of 8 months. 2. Spearheaded a nationwide McDonald’s Kit Kat McFlurry Weather Integrated Campaign which resulted in a 68% increase in.

Kuala Lumpur, Malaysia

1. Successfully procured 8 new corporate partnerships to strengthen local brand presence.2. Grew repeat customer base by 11% in one year through SEO, SEM and PPC strategies.3. Played a significant role in implementing systems to analyze CLV (Customer Lifetime Value) and created customer loyalty programs to increase market share by 8% in one year. 4..

Malaysia

Clients: MasterCard, Shell and Fuji Xerox.1. Delivered successful corporate and private events for industry leaders such as MasterCard, Shell and Fuji Xerox.2. Responsible for conceptualizing and presenting event plans to meet client briefs.3. Established and maintained working relationships with internal and external stakeholders.4. Assisted in all.

Kuala Lumpur, Malaysia

Clients: Sephora, Coach, H&M, Ralph Lauren, Nike, Monki, Kronenbourg Brewery and Mammoth Emipre Group.1. Assisted in managing global industry giants by conducting daily media monitoring, presenting weekly reports and actively contributing in brainstorming sessions for future campaigns. 2. Provided support for media and private events as and when needed.3..

Professional Certificate, Digital Marketing, 90.75%

Search Engine Marketing, Marketing

Master’S Degree, Advertising, Cgpa 3.85

Bachelor’S Degree, Public Relations, Advertising, And Applied Communication, Cgpa 3.49

Gcse As And A'Level, Business And Social Skills

Gce- O Level, Gce O'Levels

Designation: Member of the Social Services Society. Responsibilities: Organize fundraisers for numerous causes, namely Daarul Sakoon (home.