Maxfield Jones Email and Phone Number

Interact with customers regarding sample details, product requirements, and quality assuranceSample preparation for all testing categories for lab teamProperly record samples into LIMS systemMaintain a clean work environment; assist in cleaning lab glassware and toolsResponsible for daily inventory managementAssist in sample receiving by ensuring all samples are labeled correctlyHomogenize samples after being pushed through accessioning processes

Interact with customers regarding order details, product requirements, and quality assurance. Also assist with silk screen printing operations on a variety of clothing styles. Also, responsible for material handling, inventory assessment, and day-to-day printing, packaging and shipping activity.

Meeting & Incentives Registration CoordinatorFirst point of contact for customer registration. Responsibilities included attendee registration for client meetings and incentives, which involved verifying and matching attendee data (passport numbers, flight information, arrival/departure details, dietary preferences, etc.). Responsible for on-site logistics for event move in/ move out; packing and shipping event materials and transporting equipment to and from the event site. Proficient in Cvent registration software. Business Travel Technology Specialist CoordinatorManaged airline ques for unused tickets, utilized Sabre for ticket valuation and alerted corporations of ticket values and expiration dates. Proficient in Sabre global distribution systems (GDS).

Responsibilities included answering phones, greeting guests and coordinating all leisure guest activity reservations in the activity center Greeted guests in a courteous and professional manner, while providing quality customer service using Forbes Travel Guide customer service standards Conducted resort tours and recreational activity tours for all leisure guests and corporate groups in-houseSupported sales and events team with planning unique experiences and moments for corporate group site visits to win business for the hotelHandled customer complaints and concerns in an effective, customer supportive manner, while providing top notch product and activity knowledgeOver the course of four years, advanced in three different departments at the 5-star oceanfront resort, each one being client facing roles that molded me into the customer service professional that I am todayWinner of Associate of the Quarter in 2014

Certification program provided insight into law enforcement, community services, and the opportunity to gain valuable training and experience, as well as the development of life-long friendships and mentorship. My Explorer Certification allowed me to volunteer for the Manhattan Beach Police Department from 2009-2011 in the position of Crowd Control for community festivals, runs, and holiday events.