Maxfield Miller Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

In a 3-month long intensive program, I achieved over 500 hours of training in user research, experience, and interface, product design, wireframing and prototyping using Figma, and completed a multitude of case studies for both web and mobile applications.

• Work with cross functional teams as the voice of the user to bridge the gap between users and internal teams including Product, Marketing and Engineering.• Built an automated investigations system for E-Oscar disputes team which streamlined the fraud investigation and resolution process of credit bureau disputes, increasing productivity by 500%• Implemented a widget for user profiles that automatically creates a tag in our servicing tool, reducing time spent handling CS tickets by 40%. (Widget is the main data gathering tool and has led to many improvements to the app and product)• Train, mentor and motivate new employees on various operations systems, fraud literacy and functionalities.• Work with Marketing team on creating marketing material, including a video demo to help improve the new user onboarding experience.

Tucson, Arizona, United States

• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.• Promoted business on social media platforms to maximize brand identity and generate revenue.• Oversaw business budget planning, administration, accounting functions, and events.

Tucson, Arizona, United States

• Prepared meals from scratch using authentic, popular recipes to generate repeat business.• Modernized brainstorming and prep to table processes for kitchen staff, which reduced guest wait times and boosted daily output from 350 meals to 550 on average.• Trained and educated new employees on company methods, recipes, and functionalities.

• Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach new clientele.• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customerfocused events.• Applied excellent organizational and multitasking abilities to handle simultaneous customer interactions in a very fast paced, high pressure environment.

Ux/Ui Design

Culinary Arts/Chef Training

Culinary Arts/Chef Training