Helping to evolve an organization into a multi-game capable, results driven production engineering group. Responsible for quarterly and annual goals. Including the engineering craft and growth of engineering leaders in the organization. Participate and contribute to the integration of the business unit into central technology groups at Riot. - Led multi-year effort to standardize Riot's observability stack involving dozens of engineering teams, hundreds of engineers to achieve over $5M in cost avoidance a year, $2M/yr in savings while improving and unifying the entire metrics and logging stack. Delivering on time with zero impact to Production availability or visibility. - Held the Live Ops organization accountable to the 5 year strategy to modernize Riot's Live Operations group into a strong technically driven team focused on world class Site Reliability principles. - Supported growth of the organization from a 30 person team to a 110 person team by working with organizational leaders on problem space redesign and hiring critical staff to enhance the organizations capabilities - Provided critical, company wide technical Incident and Crises management during complex, interdependent outages and service disruption internally or externally - Responsible for a $15M+ technical budget (variable and non-variable) for the organization and meeting organizational budgetary goals and objectives - Core Bar Raiser for Root Cause and Post Mortem improvement

Helping to evolve an organization into a multi-game capable, results driven production engineering group. Responsible for quarterly and annual goals. Including the engineering craft and growth of engineering leaders in the organization. Participate and contribute to the integration of the business unit into central technology groups at Riot. - Designed and led the implementation for Riot's core Availability OKR's shifting the landscape for how Riot stays Player Focused around service disruption and setting the cultural standard for how we measure impact and holds Game Product and Engineering leads across the org accountable - Established, designed and began execution of a 5 year strategy modernize Riot's Live Operations group into a strong technically driven team focused on world class Site Reliability principles. - Provided critical, company wide technical Incident and Crises management during complex, interdependent outages and service disruption internally or externally - Developed and iterated on the organization structure of Riot's Live Operations Business Unit. - Established best practices for alerting and metrics gathering leading to a 60-70% reduction in operational costs of monitoring - Developed baseline rules for SLI and SLO monitoring of Riot's production services - Set the bar for blame free incident response and recovery - Driving and supporting Riot's growth in the SRE landscape

The goal: Ship Riot's second game to production as a highly resilient and scale-able solution for its players.I led a team of engineers in making our cloud native, highly distributed game architecture be production ready. With a Site Reliability focus we engineered solutions to scale, stabilize and operate LoR at a global level.- Product Ownership, planning, priority and strategic vision setting for a Production Engineering team- Load testing, scale validation, deployment and architectural leadership- Service development and feature support including Login services, Metrics and Stability fixes- Career and Performance Management for all engineers on the team- Responsible for coordinating efforts with a dozen cross-functional internal teams that span the Riot organization to ensure we meet deadlines

Refined the engineering discipline at Riot to put the "Continuous" in Delivery and "Operations" in "Development". Empowering the engineers on my team to build dynamically scale able infrastructure that force multiplies all of Riot Engineering. - Ownership and Culture driver for 50 person engineering team, mentor, advocate and role model for operationalizing software and shipping continuously.- Product Owner and Manager for Ecosystem, build and tools development of Riot Games platform group, alignment building and road map planning- Architect of Riot's Continuous Delivery as a Service system for micro-services. Enabling dozens of product teams to build and ship services without needing a single engineer to write a line of code for build or deploy scripts. - Growing a team of engineers that will train and teach others in tools development, process improvement and culture change- Foster growth on product teams to build and support their own continuous delivery pipelines- Evangelist for Root Cause Analysis and the power of open cultures- Incubate and design tools to improve developer efficiency across all of Riot

Helping Riot Games solve hard problems in Continuous Delivery. Build Engineering Lead working on multiple technologies and helping Riot deliver awesome for its players.- Responsible for product ownership and priorities of all Build Engineering projects for League of Legends- Managing a team of 3-5 engineers on a high functioning team- Help coordinate all releases for League of Legends from a technical perspective- Collaborate and communicate with dozens of engineering teams to meet the needs of our players and internal initiatives- Designed, built and coached on multiple tools and automation that drove towards Continuous Delivery of League of Legends and its entire application stack.- Won culture awards for establishment of blame free post-mortem and Root Cause analysis.

Responsible for designing and implementing all new stateless server back end for undisclosed cross-platform Unity based asynchronous game.- Built prototype api's for primary account and data functions in under 6 weeks- Managed small web infrastructure- Assisted in prototype Unity network messaging - Early stages of planning scalabiltiy and infrastructure for launch

Responsible for all Server and Network code for Fortune Online and Jumpgate Evolution. Developing on C#/Flash (AS3)/C++/SQL Server.- Responsible for server architecture/role responsibilities for Jumpgate and lead on architecture role re-envisionment for Fortune Online.- Transitioned build/deploy environment for Fortune Online from manual to fully automated script deployment- Modified tools and server code to handle better SQL Server integration and data propagation- Designed and implemented enhanced gameplay and server code for future game releases.- Created "Development and Test environment in a box" deployment so every team member could operate fully functional environments on their desktops, remotely controlled and repaired by central tools

Senior Network Engineer on Jumpgate Evolution. Responsible for Raknet networking layer between clients and server.- Improved and upgraded network layer to meet scalability goals- Redesigned server architecture from shard based to global "single scalable server" design- Systems design and game play programming for C++ server architecture- Network data traffic analysis and performance recommendations

I created Mayftech to serve a variety of purposes, providing contract web development and architecture consulting to small businesses on limited budgets. Specializing in low cost development of complex applications.

Leading managed services on a large engagement for a major cell/wireless/telecom company. Responsibilities included day to day technical operations of one of the industries largest support and community websites.- Handled emergency issue resolution, process and technical solutions- Developed platform specific process and technical solutions

Provide oversite for all internal network and hardware tools. Help define, coordinate and build infrastructure for the online systems and coordinate production deployment and support systems with the publishers. Manage internal teams and internal/external customer service operations.

Spent serveral years in Data Warehouse/Migration development moving through CMS design and implementation. The final three years spent managing all performance engineering initiatives for a major wireless telecomm provider, defining technical specifications and coordinating releases for online applications.