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Massimiliano Gallo is listed as Senior Project Manager at NTT DATA Italia, based in Milan, Lombardy, Italy. AeroLeads shows a work email signal at nttdata.com and a matched LinkedIn profile for Massimiliano Gallo.
Massimiliano Gallo previously worked as Technical project lead at Ntt Data Italia and Senior software engineer at Value Team. Massimiliano Gallo studied at I.T.I.S. E.Mattei San Donato Milanese (Mi).
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AeroLeads found 1 current-domain work email signal for Massimiliano Gallo. Compare company email patterns before reaching out.
As a Senior Project Manager, I lead, execute, and ensure the development strategy of projects from start to finish in the fields of omnichannel contact centers and customer service automation for clients in the banking, finance and telco sectors. A solid technical background, built through years of experience, supports me in managing initiatives in highly complex technological environments, coordinating cross-functional teams to ensure excellence, innovation, and continuous improvement of solutions. In the past years, I have worked intensively on projects that enhance business processes, improve customer experiences, and drive operational efficiencies through the implementation of AI and GenAI-based solutions.
Listed skills include Cti, Genesys, Ivr, Speech Recognition, and 27 others.
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Milano, Italia
As a Project Manager, I am responsible for project governance, coordinating internal teams, suppliers, and vendors, as well as managing the client relationship. I primarily handle projects in the field of customer service automation, omnichannel contact centers and software developement.-Managing projects with an OTOBOSOQ approach (on time, on budget, on.
Milano, Lombardia, Italia
I have been involved in the technical direction and/or management of software development projects in the fields of customer service automation, omnichannel contact centers, and software engineering for clients in the banking, finance, telecom, and media sectors.I have primarily worked on projects for the implementation of Virtual Agents, Voice Portals.
Milano
I have been involved in the implementation of solutions based on J2EE technology for telecom and banking clients: Web Applications, Web Services, Microservices, and applications integrated with contact center solutions, Customer Service Automation solutions, based on on-premise/cloud platforms and integrated with systems for natural language understanding.
Milano, Italia
I was employed as CTI Engineer in a company operating in the telecommunications sectorI was responsible for the creation of the company Contact Center based on Genesys (CTI), Reitek (IVR), Siebel (CRM) technologies and the development of value-added services, based on new technological solutions provided by the market.I was responsible for coordinating.
Milano, Italia
I was employed by a company operating in the CTI (Computer – Telephony Integration) sector, as a C programmer. I mainly dealt with the development of applications and the design of CTI systems based on Dialogic / Natural Micro Systems technologies integrated with company structures, also carrying out the research and development for the integration of new.
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Massimiliano Gallo works for NTT DATA Italia.
Massimiliano Gallo is listed as Senior Project Manager at NTT DATA Italia.
AeroLeads has found 1 work email signal at @nttdata.com for Massimiliano Gallo at NTT DATA Italia.
Massimiliano Gallo is based in Milan, Lombardy, Italy while working with NTT DATA Italia.
Massimiliano Gallo has worked for Ntt Data Italia, Value Team, Swisscom, and Ratio Consulta Spa.
You can use AeroLeads to view verified contact signals for Massimiliano Gallo at NTT DATA Italia, including work email, phone, and LinkedIn data when available.
Massimiliano Gallo studied at I.T.I.S. E.Mattei San Donato Milanese (Mi).
Massimiliano Gallo is listed with skills including Cti, Genesys, Ivr, Speech Recognition, Java, Project Management, Web Applications, and Integration.
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