Maxime Gould Email & Phone Number

Moncton, New Brunswick, Canada

Fredericton, New Brunswick, Canada

• Continually grow a network of amateur and professional contacts to recruit and support players with professional aspirations in Eastern Canada• Continue to build strong relationships with current clients• Support clients in the transition to the pro level with our various services

Moncton, New Brunswick, Canada

• Provide superior customer service to clients – existing season ticket holders, prospects and single game buyers.• Handle incoming calls from sales prospects and existing clients.• Proactively look for ways to create incremental business opportunities with existing customers.• Actively research and prospect new sales leads.• Create new ideas to increase ticket sales. • Currently contributing to the launch of the new event center for the Moncton Wildcats – a new 9000 seats… Show more • Provide superior customer service to clients – existing season ticket holders, prospects and single game buyers.• Handle incoming calls from sales prospects and existing clients.• Proactively look for ways to create incremental business opportunities with existing customers.• Actively research and prospect new sales leads.• Create new ideas to increase ticket sales. • Currently contributing to the launch of the new event center for the Moncton Wildcats – a new 9000 seats venue set to open in the fall of 2018.• Assisted with the submission of the 2018-2019 Memorial Cup Bid in the ticketing department• Identify new group sale opportunities by prospecting current and past clients.• Perform group related responsibilities, including entertaining clients and fulfilling group night experiences and/or commitments• Take part in game day activities, and promotions.• Manage and create direct mail and email marketing, including strategy, scheduling and execution• Responsible for meeting and exceeding personal sales target for season seat memberships, partial plans and group tickets• Manage all sales plans to ensure proper strategy and execution of sales initiatives• Responsible for the renewal and maintenance of season ticket accounts• Up-sell (increase) current base of customers each year• Manage all inbound customer service inquiries• Ensure 8 points of contact with every season ticket account throughout the year (phone, in seat visits, face to face, in office visits, etc)• Develop, coordinate and assist with special sales projects Show less

• Responsible for the renewal and maintenance of season ticket accounts • Up-sell (grow) current base of customers each year• Manage a customer base of 1500 active accounts- in conjunction with other members of services team• Manage all inbound customer service inquiries • Ensure 8 points of contact with every season ticket account throughout the year ( phone in seat visits, face to face in office visits etc) • Populate salesforce.com database with critical information on… Show more • Responsible for the renewal and maintenance of season ticket accounts • Up-sell (grow) current base of customers each year• Manage a customer base of 1500 active accounts- in conjunction with other members of services team• Manage all inbound customer service inquiries • Ensure 8 points of contact with every season ticket account throughout the year ( phone in seat visits, face to face in office visits etc) • Populate salesforce.com database with critical information on season ticket accounts ( ticket management strategies, number of employees, email etc) • Develop, coordinate and assist with special sales projects• Provide customers with outstanding service in a timely and efficient manner. • Assist during games and other special events with promotional functions as required, including hosting and visiting customers. Show less

• Meet and exceed monthly sales goals.• Sell Ottawa Senators ticket options including: season tickets, group tickets, suite rentals and individual events.• Build relationships to grow account base through repeat business and referrals.• Proactively look for ways to create incremental business opportunities with existing customers.• Provide superior customer service to clients – existing season ticket holders, prospects and single game buyers.• Make 60 to 100 calls a day… Show more • Meet and exceed monthly sales goals.• Sell Ottawa Senators ticket options including: season tickets, group tickets, suite rentals and individual events.• Build relationships to grow account base through repeat business and referrals.• Proactively look for ways to create incremental business opportunities with existing customers.• Provide superior customer service to clients – existing season ticket holders, prospects and single game buyers.• Make 60 to 100 calls a day. • Handle incoming calls from sales prospects and existing clients.• Actively research and prospect new sales leads.• Create new ideas to increase ticket sale. Show less

• Responsible for the sponsorship program ( over 85+ events) • Submitted an project analysis regarding every lotteries in Canada and most of the United States

Bachelor Of Business Administration - Bba

Bachelor Of Business Administration (B.B.A.)

Education record