Max Grech Email & Phone Number

Malta

• Identify, develop and review company policies.• Identify system enhancements and updates to mitigate risks or improve efficiencies.• Advise management on the company’s compliance with laws and regulations through detailed reports.• Create and manage effective action plans in response to audit discoveries and compliance violations.• Regularly audit company procedures, practices, and documents to identify possible weaknesses orrisks.• Assess company operations to determine compliance risk.• Ensure all employees are educated on the latest regulations and processes.• Resolve employee concerns about legal compliance.• Conduct Monthly Post transaction Monitoring• Conduct Daily Pre transaction Monitoring• Manage LEA requests and monitoring orders• Conduct Monthly compliance monitoring• Manage Monitoring orders• Blacklisting and whitelisting management.• Increase in limits• Analyse card transactions for Fraud detection or misuse • Compile Excel reports, KPI's and other reports to be presented to the Board members• System enhancements tester• Work hand in hand with IT to implement automations/ reports

Qormi, Malta

Managing 6 main teams, namely, Customer service, warehouse, logistics, deliveries, installationsand after sales for a total of 30 people. Duties include but are not limited to;• Implementing an efficient organizational structure for daily processes and operations• Following up on Clients and their service satisfaction• Budgets• Day–to–day coordination between teams• Development of the digital operational system Microsoft Dynamics365• Creating, managing and constantly improving reporting systems, workflow and project planning andmanagement• Monitoring orders to ascertain product data and planning operations in order to achieve scheduleddelivery dates• Working on and improving the operations systems and processes in line with company’s goals and targets• Ordering of replacements generated in warehouse and in constant contact with suppliers to improveprocesses for unloadings• Overseeing marketing plan with marketing and commercial manager to better execute the operation cycle• Present productivity, targets and expenses reports to the directors• keep constant relationship with suppliers and external project managers

Qormi, Malta

• maintaining social media and ecommerce web site• respond to queries and issues on social media• ensuring customer problems are solved quickly• reporting and investigating of chronic problems to commercial product issues/defects• leading the sales team• ensuring sales target are achieved• maintaining showroom upkeep and design/layout• making sure that customers are satisfied with the service provided• implement new procedures to improve customer service• dealing with all complaints, issues and after sales issues• ordering of replacements and in constant contact with suppliers to improve processes and quality• Initiate and maintain relationship with new suppliers for new products and opportunities

Qormi

• Responsible for 20 employees including the management of overtime/leave/sick• Responsible for the planning of deliveries and dispatch of goods, planning of incoming unloadingcontainers/trailers of goods• Training and recruitment of employees• Maintaining good stock levels• Adjustments/credit notes• Upgrading of the warehouse facility, including but not limited to, the design and upgrade of an automatedwarehouse system• Drafting of procedures and SOP'S to ensure a high quality standard of work• Supervise and co-ordinate the daily duties of team members engaged in receiving, picking, transportationand deliveries of daily orders• Ensure Health and Safety policies & procedures are adhered by anyone accessing the area

Actavis Malta

• Responsible for receipt, handling and data entry with regards to goodssuch as raw materials, lab samples, and schedule pick up requests,identify cost savings opportunities, consumables and finished goods viathe MRP system.• Other responsibilities included purchasing and logistics mattersincluding both documentation and practical issues.• Quality control management experience• Contributed for the upgrading of the receiving digital system with IT• Managing of overtime/leave/sick leave• Planning receiving schedules with the transportation department• Managing of annual stock taking• Supervising 8 employees• Responsible for the quarterly Training of employees• Responsible for receipt, issuing, packing and ship goods from warehouse• comply with all gmp procedures• identify EHS hazards and report them• maintain warehouse in good order according to all policies.• cleaning of the warehouse

Actavis Malta

▪Testing of Raw materials including wet chemistry testing and other instruments such as IR, Particle size, Titrators, Polarimeter, UV and sample water testing.▪Microbiology testing ▪EHS▪Risk assessment▪Reviewing of documentation▪Keeping files and database up to date▪Train and mentor junior staff▪Lab investigations▪Compiling and evaluating data▪Active development of assigned projects▪Liaise with other departments to support company’s needs▪Maintain awareness of current and new legislation/guidance and ensure that work is in compliance with the statutory requirements.▪Provide regulatory strategic and technical advice within the department and across the company in order to maximize the business potential and reputation

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