Implemented and maintained security measures to safeguard systems, networks, and data, successfully mitigating potential security threats.Assisted end-users with hardware, software, and network-related technical issues, providing timely resolutions and enhancing user satisfaction.Conducted regular system upgrades, patches, and security updates in accordance with best practices, ensuring system reliability and security.Collaborated with cross-functional teams on IT projects… Show more Implemented and maintained security measures to safeguard systems, networks, and data, successfully mitigating potential security threats.Assisted end-users with hardware, software, and network-related technical issues, providing timely resolutions and enhancing user satisfaction.Conducted regular system upgrades, patches, and security updates in accordance with best practices, ensuring system reliability and security.Collaborated with cross-functional teams on IT projects, contributing to the successful implementation of various technological initiatives.Maintained comprehensive documentation of system configurations, procedures, and troubleshooting steps to streamline future processes. Show less

As a Teaching Assistant for the Cybersecurity Bootcamp at the University of Minnesota, I played a critical role in facilitating student learning and success. In this role, I was responsible for supporting the lead instructor in delivering a comprehensive overview of offensive and defensive topics in cybersecurity, including Networking, SIEM configurations with Splunk, Penetration Testing, Authoring Reports, Virtualization, System Administration, as well as other Blue and Red team… Show more As a Teaching Assistant for the Cybersecurity Bootcamp at the University of Minnesota, I played a critical role in facilitating student learning and success. In this role, I was responsible for supporting the lead instructor in delivering a comprehensive overview of offensive and defensive topics in cybersecurity, including Networking, SIEM configurations with Splunk, Penetration Testing, Authoring Reports, Virtualization, System Administration, as well as other Blue and Red team topics.During my time as a teaching assistant, I helped students achieve their learning goals and demonstrated my ability to teach complex topics, communicate, and manage administrative tasks, such as grading and fielding questions during office hours and lectures. For example, I taught students the importance of why certain reports are written in a standard format, and how to present that information to executives at a private company, without sacrificing important technical information. Show less

As one of the first Scooter Tech hires in the city for VeoRide, INC, I played a pivotal role in the initial implementation of the electric scooter sharing program. As a contractor, I provided essential services to ensure the optimal performance and reliability of the company's electric scooters throughout the city.Using my knowledge of electrical systems and mechanical components, I expertly diagnosed and repaired any issues that arose with the scooters during daily operations… Show more As one of the first Scooter Tech hires in the city for VeoRide, INC, I played a pivotal role in the initial implementation of the electric scooter sharing program. As a contractor, I provided essential services to ensure the optimal performance and reliability of the company's electric scooters throughout the city.Using my knowledge of electrical systems and mechanical components, I expertly diagnosed and repaired any issues that arose with the scooters during daily operations. Additionally, I swapped out depleted batteries for fully charged ones, ensuring that the scooters remained operational throughout the day.One of my significant contributions was the active participation in the scooter rebalancing efforts. As a team player, I collaborated with other team members, identifying areas in need of additional scooter deployment or pickup to optimize the fleet's distribution. My excellent communication and coordination skills allowed for seamless execution of this vital task.As one of the first Scooter Tech contractors hired by VeoRide, INC in the city of Bloomington, I played a key role in supporting the company's mission to provide sustainable and convenient transportation options for urban communities. My dedicated and dependable performance helped establish the scooter sharing program's success in the city. Show less

As part of my previous role, I leveraged my expertise in software assessments to identify and evaluate potential risks within the enterprise. This included extensive research into mission-critical security tools, their implementation, and ongoing use to ensure the security of the entire organization. I utilized incident response methodologies and contributed to scripts to enhance security services provided by these tools. Additionally, I managed security systems for SaaS systems and drafted a… Show more As part of my previous role, I leveraged my expertise in software assessments to identify and evaluate potential risks within the enterprise. This included extensive research into mission-critical security tools, their implementation, and ongoing use to ensure the security of the entire organization. I utilized incident response methodologies and contributed to scripts to enhance security services provided by these tools. Additionally, I managed security systems for SaaS systems and drafted a white paper about implementing AI within Cybersecurity. Show less