Supervisar y perseguir el cumplimiento de los objetivos de ventas de repuestos en la red de distribuidores y coordinar el soporte entre departamentos para satisfacer las necesidades de los clientes. Gestionar grandes flotas en colaboración con el Key Account Manager, evaluando la rentabilidad de los servicios y mejorando el servicio técnico en España.

- Planning, coordinating and auditing the services and improvements to customers.- Informing about the fleet status and propose improvements.- Providing technical support to Salesforce and being an asset to promote and assure the sales.- Being a Customer’s touchpoint and put value info for the company across. - Monitoring products and tailoring it according to customer’s needs.- Testing and reporting new products and prototypes with Bridgestone Techical Center.- Claims management and provide solutions for customer satisfaction.- Training and assisting other Field Service engineers on complex troubleshooting and technical fixes - Training customers and Bridgestone's staff.

- Providing technical assistance to FORD dealer’s network being the first line of technical support (Symptom-Based Diagnostics, test support, diagnosis actions, repair methods and warranty issues).- Following up the methods used by the mechanics to diagnose and repair.- Conveying product quality concerns to engineering. - Developing processes to expedite the resolution of technical issues.- Delivering technical support to Customer Relationship department.- Writing internal technical reports and newsletters. - Training steadily to ensure the best level in technical actions.

- Designing and developing training materials for SEAT’s dealers.- Preparing, designing and delivering technical one-to-one technical training courses to the international SEAT importer’s network. - The training focuses on learning how it works and how the vehicles are fixed. For this, it is necessary to Analyze students, Design and Develop the contents, Implement the learning and Evaluate the results. The material can be composed according to the training course of: training manuals, PowerPoint presentations, online courses and / or one-to-one courses. Vehicles and demonstration parts are used to show reparative processes to accomplish practical knowledge, diagnose and fix vehicle.

- Designing and developing test tooling and test bench. - Developing test methods according to customer's needs.- Carrying out test as to customer’s requirements (GM, Ford, VW-Audi group, Toyota, Suzuki, Nissan, PSA and Renault). - Coordinating test set-ups with other teams.- Managing test timings and schedules.- Documentation and evaluation of testing results and contribution to the improvement of products.

- Project management from layout to SOP.- Defining and managing modifications to accomplish technical feasibility and reliability of the product.- Monitoring and validation of all technical improvements.- Creating and validating the technical documentation.- Developing and carrying out test to achieve performance and safety requirements.

- Distribute the workers (circa 20 employees) according to their skills and needs of customers.- Performing and ensuring the supply of materials.- Watching the development of the work. Solving the problems encountered among the workers.

- Carrying out test information and support documentation.- Benchmarking about aftertreatment technologies.- Carrying out engineering calculation support.

Carrying out the design, drawing and defining the equipment of the facilities of buildings.Watching the construction of the facilities.