Maxim Korotkov

Maxim Korotkov Email and Phone Number

Старший аналитик @ Тинькофф
Moscow, RU
Maxim Korotkov's Location
Moscow, Moscow City, Russia, Russian Federation
About Maxim Korotkov

As Product analyst in CX analytics team in AI center, i'm analyzing incoming client requests in Tinkoff Investments. This helps business to reduce costs of processing them and improve customer experience in Tinkoff. Besides,I am developing the customer loyalty metric to foster the growth of the ecosystem. By developing this metric, I aim to understand and quantify the level of loyalty exhibited by customers within our ecosystem. This will enable us to identify areas of improvement and develop strategies to enhance customer satisfaction and retention.

Maxim Korotkov's Current Company Details
Тинькофф

Тинькофф

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Старший аналитик
Moscow, RU
Maxim Korotkov Work Experience Details
  • Тинькофф
    Старший Аналитик
    Тинькофф
    Moscow, Ru
  • Тинькофф
    Старший Аналитик
    Тинькофф Mar 2021 - Present

Frequently Asked Questions about Maxim Korotkov

What company does Maxim Korotkov work for?

Maxim Korotkov works for Тинькофф

What is Maxim Korotkov's role at the current company?

Maxim Korotkov's current role is Старший аналитик.

What schools did Maxim Korotkov attend?

Maxim Korotkov attended Московский Физико-Технический Институт (Государственный Университет) (Мфти), Финансовый Университет При Правительстве Российской Федерации.

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