Maxim Plotnikov Email & Phone Number

- Design and execute comprehensive talent management strategies aligned with business objectives - Design, implement and deliver training programs and assessment measures for manager roles and customer facing staff to facilitate employee development - Create and deliver trainings on: soft skills, sales, management, financials for non-financial , brand etc.- Develop and steer annual curriculum- Manage internal and external training providers through conducting tenders, negotiating contracts, and overseeing project delivery - Onboarding training for internal and external trainers and consultants- Develop and implement retail standards and competency profiles for BMW Group dealer network- Conduct sales and after-sales processes audit at new dealership, create and follow-up measure plan- Consult dealer management on after-sales support topics - Implement training reimbursement procedure for dealers- Create organizational structures for dealerships- Design and develop career paths for various job profiles- Monitor training project budgets- Build and maintain relationships with state educational institutes to promote employer brand and recruit personnel

- Design training methodology and materials, deliver trainings- Steer “Basic qualification” project – select college students in F2F interviews, train apprentices, organize apprenticeship at dealers, follow-up- Build and maintain relationships with state educational institutes to promote employer brand and recruit personnel

Service consultation at independent BMW workshopLeading a team of 10 workshop employeesWorkshop planningPrimary diagnosis