Maximas Hettiarachchi

Maximas Hettiarachchi Email and Phone Number

Assistant Manager - OPS @ WNS Global Services Sri Lanka
Western Province, Sri Lanka
Maximas Hettiarachchi's Location
Gampaha District, Western Province, Sri Lanka, Sri Lanka
About Maximas Hettiarachchi

With over a decade of expertise in credit control and operations, I have navigated the dynamic landscapes of financial management and operational excellence. Currently serving as an Assistant Manager of Operations at WNS Global Services, I bring a wealth of experience and a proven track record of success to every role.🌐 Professional Journey:Assistant Manager Operations | WNS Global Services Pvt Ltd | Mar 2023 - PresentDriving operational efficiency and ensuring excellence in service delivery.Senior Executive Credit Control | zMessenger (Pvt) Ltd | Dec 2021 - Mar 2023Spearheading credit control initiatives and contributing to financial stability.Senior Executive – Credit Control | INTERTEK LANKA PVT LTD | Dec 2020 - Jul 2021Played a pivotal role in credit management for a diverse portfolio.Credit Control Executive | DHL Keells Pvt Ltd | Feb 2018 - Nov 2020Executed strategic credit control measures for optimized financial performance.Credit Control Agent | DHL Keells Pvt Ltd | Oct 2014 - Jan 2018Gained extensive experience in credit control practices and client relations.Billing Agent | DHL Keells Pvt Ltd | May 2010 - Sep 2014Initiated billing processes, ensuring accuracy and efficiency.💡 Key Skills:Credit ControlOperations ManagementFinancial AnalysisBilling and InvoicingTeam Leadership🔍 About Me:I am passionate about driving financial success through meticulous credit control practices and optimizing operational workflows. My journey reflects a commitment to achieving excellence in every aspect of financial management. I thrive on challenges and believe in continuous learning to stay at the forefront of industry trends.

Maximas Hettiarachchi's Current Company Details
WNS Global Services Sri Lanka

Wns Global Services Sri Lanka

View
Assistant Manager - OPS
Western Province, Sri Lanka
Website:
wns.com
Employees:
59246
Maximas Hettiarachchi Work Experience Details
  • Wns Global Services Sri Lanka
    Assistant Manager - Ops
    Wns Global Services Sri Lanka
    Western Province, Sri Lanka
  • Wns Global Services Sri Lanka
    Assistant Manager - Ops
    Wns Global Services Sri Lanka Mar 2023 - Present
    Colombo, Western Province, Sri Lanka
    * Oversee financial processes such as accounts payable, accounts receivable, invoicing, and reconciliation to ensure compliance with company policies and industry regulations.* Supervise and manage a team of finance professionals, providing guidance, coaching and performance feedback to drive excellence.* Analyze performance metrics and key performance indicators (KPIs) to identify areas for improvement an implement strategies to enhance productivity and efficiency.* Develop and implement best practices, standard operating procedures (SOPs), and controls to optimize efficiency and accuracy in financial operations.* Handle client escalations and resolve issues in a timely and satisfactory manner, maintaining positive client relationship. * Collaborate with internal stakeholders, including client services, human resources, and IT departments, to address client needs and enhance operational effectiveness.* Conduct regular performances reviews, goal setting and career development planning for team members to foster professional growth and succession planning.* Stay updated on industry trends, regulations and best practices to continuously improve operational processes and stay competitive in the market.
  • Zmessenger (Pvt) Ltd
    Senior Executive Credit Control
    Zmessenger (Pvt) Ltd Dec 2021 - Mar 2023
    Colombo, Western Province, Sri Lanka
    * Ensure effective and efficient collection from customers drive through the sales team with continued follow-ups.* Manage entire customer base and ensure they comply with credit terms.* Handling all customer enquiries and complaints in a professional manner.* AR performance reporting to higher management and collection strategy planning on weekly basis.* Overlooked the billing function to deliver accurate invoices to the customers. * Assisting with procurement committee for the smooth process.
  • Intertek
    Senior Executive – Credit Control
    Intertek Dec 2020 - Jul 2021
    Colombo, Western, Sri Lanka
    * Manage a team to ensure and improve their collection quality and work quality enhancement.* Manage a portfolio of customers and their effective & efficient collection with comply according to the credit terms and conditions.* Handling all customer enquiries and complaints in a professional manner.* Daily and monthly collection performance reporting to local and regional management.
  • Dhl Sri Lanka
    Credit Control Executive
    Dhl Sri Lanka Feb 2018 - Nov 2020
    Colombo 02
    * Manage the end-to-end credit control process, including credit assessment, credit limits and collections to optimize cash flow and minimize bad debt.*Develop and implement credit policies and procedures in accordance with company guidelines and industry best practices.* Monitor customer accounts receivable ageing and proactively follow up on overdue payments to expedite collections and mitigate credit risk.* Collaborate closely with internal stakeholders to resolve credit related issues and ensure alignment with business objectives.* Negotiate payment plans and settlements with delinquent customers while preserving customer relationship and minimizing financial losses.* Provide timely and accurate reporting on credit metrics, including ageing analysis, bad debts provisions and credit risk exposure.* Collaboratively monitor cash outstanding on a daily / weekly basis alongside operation staff to ensure timely resolution and maintain optimal cashflow.
  • Dhl Sri Lanka
    Credit Control Agent
    Dhl Sri Lanka Sep 2014 - Feb 2018
    Colombo 02
  • Dhl Sri Lanka
    Billing Agent
    Dhl Sri Lanka May 2010 - Sep 2014
    Colombo 02
    * Duty billing done in timely manner according to Customs declaration.* DTP billing and monitoring trace requests.* Maintaining the database are up to date at all times and refresh in every month.* Finalized cash sheet and customs payments same day and reconcile timely manner.* Monitor the duty billing shipments report and reconcile Customes payments.
  • Lanka Mountcastle Pvt Ltd
    Accounts Assistant
    Lanka Mountcastle Pvt Ltd Jun 2009 - May 2010
    Wattala, Western Province, Sri Lanka
    * Preparation of payment vouchers and cheques.* Passing accrual entries for creditors.* Analysis of expenses and allocating of common expenses to subsidiaries and departments.* Participated in the annual stock taking carries out on 31st March and 01st April, 2010.* Assist in packaging salary for factory workers and distribution.* Active member of implementing ERP system developed by Design soft Pvt Ltd.
  • Orit Apperals Lanka Pvt Ltd
    Recorder
    Orit Apperals Lanka Pvt Ltd Oct 2007 - Apr 2008
    Avissawella, Western Province, Sri Lanka

Maximas Hettiarachchi Education Details

Frequently Asked Questions about Maximas Hettiarachchi

What company does Maximas Hettiarachchi work for?

Maximas Hettiarachchi works for Wns Global Services Sri Lanka

What is Maximas Hettiarachchi's role at the current company?

Maximas Hettiarachchi's current role is Assistant Manager - OPS.

What schools did Maximas Hettiarachchi attend?

Maximas Hettiarachchi attended Sri Lanka Institute Of Credit Management, Aquinas College Of Higher Studies, De Mazenod College.

Who are Maximas Hettiarachchi's colleagues?

Maximas Hettiarachchi's colleagues are Jagpal Singh, Samiru Rashmitha, Sunanda Belure, Janani Devaraj, Rizqah Adams, Anandhi Raju, Mary Grace Bustamante.

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