As a Social Media Marketing Manager at Rosent, my key responsibilities are:Strategic Planning: Develop and execute a comprehensive marketing strategy that aligns with the company’s goals and objectives.Brand Management: Ensure the consistent and effective representation of the Rosent brand in all marketing activities.Campaign Development: Create and oversee marketing campaigns, including advertising, digital marketing, and content marketing efforts.Market Research: Conduct market research to identify trends, customer needs, and opportunities for growth.Analytics and KPI Tracking: Monitor and analyze marketing performance, using data-driven insights to make informed decisions.Public Relations: Cultivate positive relationships with media and partners, and handle public relations activities.Social Media Management: Oversee social media channels, ensuring a strong online presence and engagement with the audience.Content Strategy: Develop a content strategy that includes blogs, videos, and other content to engage and educate the target audience.Collaboration: Work closely with other departments, such as sales, product development, and customer support, to ensure a cohesive approach to marketing.Innovation: Stay updated with the latest marketing trends and technologies, and recommend innovative approaches to enhance marketing efforts.Reporting: Prepare regular reports on marketing performance and outcomes.

I translate Portuguese, Russian, Ukrainian and English

In my role as a Supervisor at Frankie and Benny’s Restaurant, I held key responsibilities which included:- Oversight of inventory management, cash handling, safety protocols, and addressing customer inquiries with efficiency.- Establishment and maintenance of exemplary customer service standards.- Staff training, task delegation, scheduling preparation, cash counting, paperwork updates, financial document analysis, and resolution of discrepancies.-Collaboration with upper management to identify and effectively resolve operational challenges, consistently delivering exceptional service.- Leadership during high-demand shifts and proficiently handling customer complaints.