As a member services manager at Charles River Regional Chamber (CRRCC), I leverage my customer service expertise and broadcast journalism skills to support and engage with our diverse and dynamic membership base. I have over two years of experience in the chamber of commerce industry, where I have developed and implemented strategies to increase member retention, satisfaction, and value. I also have a strong background in journalism, having worked as a news reporter, production assistant, and digital intern for various media outlets. I graduated from Suffolk University with a bachelor's degree in broadcast journalism, where I honed my writing, public speaking, and storytelling abilities. I am passionate about connecting with people, sharing stories, and creating positive impacts in the community.