Maxime Le Donge Email & Phone Number
@intuit.com
LinkedIn matched
Who is Maxime Le Donge? Overview
A concise factual answer block for searchers comparing this professional profile.
Maxime Le Donge is listed as Reseller Consultant at Pennylane, a with 765 employees, based in Rouen, Normandy, France. AeroLeads shows a work email signal at intuit.com and a matched LinkedIn profile for Maxime Le Donge.
Maxime Le Donge previously worked as Customer Onboarding Executive at Pennylane and Support and Customer Care Representative at Intuit. Maxime Le Donge holds Economics from Uvsq Université De Versailles Saint-Quentin-En-Yvelines.
Email format at Pennylane
This section adds company-level context without repeating Maxime Le Donge's masked contact details.
AeroLeads found 1 current-domain work email signal for Maxime Le Donge. Compare company email patterns before reaching out.
About Maxime Le Donge
I've worked for Blizzard Entertainment for more than ten years, delivering tailored support to each customer, and solving problems at the first contact.My main strengths and focus are communication and interpersonal skills, with a clear emphasis on empathy, clear and concise verbal and written communication, active listening, conflict resolution, teamwork, and an enthusiastic positive attitude!Blizzard Entertainment: Recipient of Multiple Awards for Performance in Irish Contact Centre & Shared Services:2018 Irish Contact Centre & Shared Services Awards:Winner: Contact Centre of the Year (Large)2017 Irish Contact Centre & Shared Services Awards:Winner: Best use of Technology2015 Irish Contact Centre & Shared Services Awards:Winner: Best Customer Service DeliveryWinner: Best Use of TechnologyWinner: Best Training ProgramsHighly Commended: Best Use of Social MediaHighly Commended: Contact Centre of the Year 2014 Irish Contact Centre & Shared Services Awards:Winner: Contact Centre of the YearWinner: Team of the YearWinner: Best Training ProgramHighly Commended: Best Support Team
Listed skills include Online Gaming, Video Games, Mmo, Mmorpg, and 11 others.
Maxime Le Donge's current company
Company context helps verify the profile and gives searchers a useful next step.
Maxime Le Donge work experience
A career timeline built from the work history available for this profile.
Customer Onboarding Executive
Current
Support And Customer Care Representative
Customer Support Specialist Level Iii (Promoted)
- Member of the Internal Technical Consult team, provided expert technical support to not tech trainedcolleagues. Tasks: investigating complex tech cases, discussing them with other ITC colleagues, providing the best solution and advice, and finally documenting for company-wide knowledge base.- Member of the Proactive Outreach team. Tasks: reviewing cases with low customer satisfaction, correcting mistakes done by the CS teams, offering alternative solutions.- Leading team workshops… Show more - Member of the Internal Technical Consult team, provided expert technical support to not tech trainedcolleagues. Tasks: investigating complex tech cases, discussing them with other ITC colleagues, providing the best solution and advice, and finally documenting for company-wide knowledge base.- Member of the Proactive Outreach team. Tasks: reviewing cases with low customer satisfaction, correcting mistakes done by the CS teams, offering alternative solutions.- Leading team workshops to improve and standardize quality of service.- Team peer reviews, one to one coachings.- Co-led the creation, scheduling and delivery of a large team workshop in Blizzard's European offices over several months, strengthening my presentation skills. Topic of the four hours workshop: the customer centric approach's philosophy and how to apply it in concrete terms.-Curated and published support articles in the Salesforce-based company-wide crowd-sourced knowledge base. Show less
Customer Support Representative Level I And Ii
- In-game, billing, tech, account management and security support, both in French and English.- Channels: phone, mail, live web chat.- Moderation of in-game activities, fraud and complaints investigations.- Working with other departments: risk management, legal, marketing.- Matching KPIs and other quality indicators.- In-depth knowledge of the company's products and services.
Colleagues at Pennylane
Other employees you can reach at pennylane.tech. View company contacts for 765 employees →
Nathan Berthier
Colleague at PennylaneGreater Lyon Area, France
View →
AJ
Antoine J.
Colleague at PennylaneParis, Île-De-France, France
View →
GV
Grégoire Vallette
Colleague at PennylaneSt-Malo, Brittany, France
View →
CM
Cyril Muzellec
Colleague at PennylaneGreater Paris Metropolitan Region, France
View →
AT
Adèle Thorner
Colleague at PennylaneGreater Paris Metropolitan Region, France
View →
LD
Lucien Debure
Colleague at PennylaneParis, Île-De-France, France
View →
AD
Asma Djoudi
Colleague at PennylaneBobigny, Île-De-France, France
View →
SL
Sébastien Launay
Colleague at PennylaneFrance
View →
AF
Audrey Fournié
Colleague at PennylaneAix-En-Provence, Provence-Alpes-Côte D'Azur, France
View →
NR
Neven Rakonić
Colleague at PennylaneCroatia
View →
Maxime Le Donge education
Materials Science
Frequently asked questions about Maxime Le Donge
Quick answers generated from the profile data available on this page.
What company does Maxime Le Donge work for?
Maxime Le Donge works for Pennylane.
What is Maxime Le Donge's role at Pennylane?
Maxime Le Donge is listed as Reseller Consultant at Pennylane.
What is Maxime Le Donge's email address?
AeroLeads has found 1 work email signal at @intuit.com for Maxime Le Donge at Pennylane.
Where is Maxime Le Donge based?
Maxime Le Donge is based in Rouen, Normandy, France while working with Pennylane.
What companies has Maxime Le Donge worked for?
Maxime Le Donge has worked for Pennylane, Intuit, and Blizzard Entertainment.
Who are Maxime Le Donge's colleagues at Pennylane?
Maxime Le Donge's colleagues at Pennylane include Nathan Berthier, Antoine J., Grégoire Vallette, Cyril Muzellec, and Adèle Thorner.
How can I contact Maxime Le Donge?
You can use AeroLeads to view verified contact signals for Maxime Le Donge at Pennylane, including work email, phone, and LinkedIn data when available.
What schools did Maxime Le Donge attend?
Maxime Le Donge holds Economics from Uvsq Université De Versailles Saint-Quentin-En-Yvelines.
What skills is Maxime Le Donge known for?
Maxime Le Donge is listed with skills including Online Gaming, Video Games, Mmo, Mmorpg, Gaming Industry, Microsoft Office, Customer Satisfaction, and Customer Service.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial