Customer Support Executive
Current
Jun 2024 - Present
AeroLeads people directory · profile
Maxime Sorlin Email & Phone Number
Customer Support Executive | Customer Success Manager
at
vorteX-io
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Executive | Customer Success Manager
Location
Toulouse, Occitanie, France
Company size
Who is Maxime Sorlin? Overview
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Quick answer
Maxime Sorlin is listed as Customer Support Executive | Customer Success Manager at vorteX-io, a with 5 employees, based in Toulouse, Occitanie, France. AeroLeads shows a matched LinkedIn profile for Maxime Sorlin.
Maxime Sorlin previously worked as Customer Support Executive at Vortex-Io and EMEIA Channel Programs Manager at Apple. Maxime Sorlin holds Master'S Degree from Iaelyon School Of Management.
Company email context
Email format at vorteX-io
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vorteX-io
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Profile bio
About Maxime Sorlin
Maxime Sorlin is a Customer Support Executive | Customer Success Manager at vorteX-io.
Current workplace
Maxime Sorlin's current company
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Vortex-Io
8 roles
Maxime Sorlin work experience
A career timeline built from the work history available for this profile.
Emeia Channel Programs Manager
The Independent Repair Provider Program is designed for companies interested in offering an out-of-warranty repair service for iPhone and Mac. Qualifying companies can gain access to Apple genuine parts, tools, training, service guides, diagnostics and resources to perform a variety of out-of-warranty repairs for Apple devices. Account and Onboarding Manager activities include the following: - Account On-boarding Support for +900 accounts across +30 countries - Account Application Reviews and Follow-Up - Reporting / Data Analysis - Process reviews and documentation updates - Leadership Updates - Development and implementation of a new service strategy - Interactions with various cross-functional stakeholders within AppleCare as well as with the Independent service providers directly. Markets: + Countries in EMEIA (Europe, India, Turkey, Russia, Africa, and UAE)
May 2023 - Jun 2024
Emeia Technical Team Manager
This role is responsible for providing daily leadership and promoting the development of Apple Support Advisors. Technical Team managers activities include the following tasks:- Manage performance and develop Advisors through one-on-ones, check-ins, contact evaluations, and feedback within pre-defined coaching structure. - Responsible for timekeeping and maintaining good attendance performance within the team.- Responsible for 15 - 20 team members- Drive performance and engagement- Support employees in their development and career progression - Ensuring the appropriate customer service level- Delivering meetings to a small or large audience.
Mar 2021 - May 2023
Senior Customer Support Specialist / Mentor - Apple Mentoring Team
Supporting customers with iOS, MacOS and WatchOS software.Apple Care Excellence awards - Best advisor in 2021Fast evolution within the organisation (From iOS T1 advisor to Apple Mentoring Team and then Team Manager)Escalating software related issue to engineering
Mar 2020 - Mar 2021
Technical Advisor
Oct 2019 - Mar 2020
Marketing & Communication Consultant
Jan 2018 - Jun 2019
Business Development Specialist
Sep 2015 - Dec 2017
Animator
Apr 2014 - Aug 2015
Team & coworkers
Colleagues at vorteX-io
Other employees you can reach at vortex-io.fr. View company contacts for 5 employees →
EF
Elie Fédensieu
Colleague at Vortex-IoL’Union, Occitanie, France
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NP
Nicolas Poujol
Colleague at Vortex-IoAlbi, Occitanie, France
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MB
Maurane Boulanger
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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CD
Charlotte De Longcamp
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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VC
Vincent Cloarec
Colleague at Vortex-IoToulouse, Occitanie, France
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JD
Julianna Devillers
Colleague at Vortex-IoToulouse, Occitanie, France
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PC
Philippine C.
Colleague at Vortex-IoToulouse, Occitanie, France
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PF
Pavla Frka-Petesic
Colleague at Vortex-IoMontpellier, Occitanie, France
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GM
Guillaume Mikolajczak
Colleague at Vortex-IoToulouse, Occitanie, France
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AU
Anne Urdiroz
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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Elie Fédensieu
Colleague at Vortex-IoL’Union, Occitanie, France
View →
NP
Nicolas Poujol
Colleague at Vortex-IoAlbi, Occitanie, France
View →
MB
Maurane Boulanger
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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CD
Charlotte De Longcamp
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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VC
Vincent Cloarec
Colleague at Vortex-IoToulouse, Occitanie, France
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JD
Julianna Devillers
Colleague at Vortex-IoToulouse, Occitanie, France
View →
PC
Philippine C.
Colleague at Vortex-IoToulouse, Occitanie, France
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PF
Pavla Frka-Petesic
Colleague at Vortex-IoMontpellier, Occitanie, France
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GM
Guillaume Mikolajczak
Colleague at Vortex-IoToulouse, Occitanie, France
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AU
Anne Urdiroz
Colleague at Vortex-IoGreater Toulouse Metropolitan Area, France
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3 education records
Maxime Sorlin education
Master'S Degree
Master'S Degree
Bachelor Of Business Administration - Bba
FAQ
Frequently asked questions about Maxime Sorlin
Quick answers generated from the profile data available on this page.
What company does Maxime Sorlin work for?
Maxime Sorlin works for vorteX-io.
What is Maxime Sorlin's role at vorteX-io?
Maxime Sorlin is listed as Customer Support Executive | Customer Success Manager at vorteX-io.
Where is Maxime Sorlin based?
Maxime Sorlin is based in Toulouse, Occitanie, France while working with vorteX-io.
What companies has Maxime Sorlin worked for?
Maxime Sorlin has worked for Vortex-Io, Apple, Federation Nationale Des Transports Routiers (Fntr), Aftral, and I-Way S(T)Imulateur De Sensations.
Who are Maxime Sorlin's colleagues at vorteX-io?
Maxime Sorlin's colleagues at vorteX-io include Elie Fédensieu, Nicolas Poujol, Maurane Boulanger, Charlotte De Longcamp, and Vincent Cloarec.
How can I contact Maxime Sorlin?
You can use AeroLeads to view verified contact signals for Maxime Sorlin at vorteX-io, including work email, phone, and LinkedIn data when available.
What schools did Maxime Sorlin attend?
Maxime Sorlin holds Master'S Degree from Iaelyon School Of Management.
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